Council Tax & Benefits Advisor - Frontline Support

Council Tax & Benefits Advisor - Frontline Support

Full-Time 23.77 - 23.77 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Provide frontline support for Council Tax and Benefits inquiries via phone and webchat.
  • Company: Civic Recruitment Limited, a local authority in Enfield.
  • Benefits: Earn £23.77 per hour with a 35-hour work week on a 2-month contract.
  • Why this job: Make a difference by helping the community with essential services.
  • Qualifications: Strong written and verbal English communication skills required.

The predicted salary is between 23.77 - 23.77 £ per hour.

Civic Recruitment Limited in Enfield is seeking a Revenues and Benefits Senior Customer Service Advisor to deliver frontline support by telephone and webchat, focusing on Council Tax, Council Tax Support and Housing Benefits inquiries, with a drive for first-contact resolution.

The role is a 2 month contract with a local authority, offering an umbrella rate of £23.77 per hour and a 35-hour working week.

Excellent written and verbal English communication is essential.

Council Tax & Benefits Advisor - Frontline Support employer: Civic Recruitment Limited

Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.

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Contact Details:

Civic Recruitment Limited Recruitment Team

We think you need these skills to ace Council Tax & Benefits Advisor - Frontline Support

Customer Service Skills
Telephone Communication
Webchat Communication
Knowledge of Council Tax
Knowledge of Housing Benefits
First-Contact Resolution
Written Communication