Contract IT Service Desk Analyst – First‑Line Support

Contract IT Service Desk Analyst – First‑Line Support

Full-Time On-site
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Civic Recruitment Limited is seeking an ICT Service Desk Analyst to provide first-line IT support across the Council's Technology Hub in Silvington, Shropshire. The role covers desktop and application support, ticket logging and resolution, and collaboration within a Technology Hub team.

The position is a 2-month contract with a local authority, requiring strong customer service and technical diagnostic skills. Working hours are Monday to Friday, 09:00–17:30, on-site at Shirehall.

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Contract IT Service Desk Analyst – First‑Line Support employer: Civic Recruitment Limited

Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.

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Contact Details:

Civic Recruitment Limited Recruitment Team