Civic Recruitment Limited is seeking a Complaints Investigator for a 3 Month Contract With A Local Authority. The role leads investigation, management and resolution of complaints, acting as the first contact for the Corporate Complaints Process and preparing high-quality responses in line with policy and regulatory expectations.
The post holder will analyse feedback, support service improvements, and assist services in risk management.
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Complaints Investigation Lead employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
