At a Glance
- Tasks: Support daily operations of Children's Contact Centres and ensure a safe environment.
- Company: Local authority dedicated to child welfare and family support.
- Benefits: Flexible hours, valuable experience in social care, and a supportive team.
- Other info: 18 hours per week, based in Bromley, with a DBS check required.
- Why this job: Make a real difference in children's lives while gaining essential skills.
- Qualifications: Experience with children or families and good communication skills.
The predicted salary is between 20000 - 25000 £ per year.
This is a 3-month contract position with a local authority, focused on supporting the day-to-day operations of Children’s Contact Centres. The role is crucial in ensuring a safe, secure, and welcoming environment for children, families, and visitors. It contributes to the effective delivery of contact services while upholding high standards of safety, confidentiality, and professional practice.
Responsibilities:
- Support the daily operation of Children’s Contact Centres to ensure a safe and welcoming environment.
- Assist in the coordination of contact sessions and centre activities.
- Ensure facilities are prepared and maintained to support service delivery.
- Carry out basic site maintenance and health & safety checks.
- Report faults, risks, or maintenance issues promptly.
- Ensure compliance with health and safety procedures at all times.
Requirements:
Essential Experience Required:
- Experience working with children, families, or within a social care setting (desirable).
- Experience in an administrative or support role.
- Experience working in a team and collaborating with external partners.
Essential Qualifications Required:
- Good standard of education, including English and Maths (or equivalent).
- Relevant training or qualifications in childcare, social care, or safeguarding (desirable).
Additional Information:
- Working hours: 18 hours per week.
- Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS, United Kingdom.
- Hours: 2:00 - 6:00 on Fridays and 9:00 - 5:00 on Saturdays and Sundays. This schedule is non-negotiable.
- The successful candidate will primarily be based at Royston Children's Contact Centre, not at the Civic Centre.
- DBS required.
- We operate on a bi-weekly schedule.
The role closes on 10th June 2026, apply ASAP.
Contact Centre Support Worker in Bromley employer: Civic Recruitment Limited
As a local authority, we pride ourselves on being an excellent employer that values the well-being of our staff and the communities we serve. Our work culture is built on collaboration and support, providing opportunities for professional growth in social care while ensuring a safe and welcoming environment for children and families. Located in Bromley, our team enjoys a fulfilling role with flexible hours that allow for a healthy work-life balance, making it a rewarding place to contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Centre Support Worker in Bromley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social care sector or local authority. Let them know you're on the lookout for opportunities like the Contact Centre Support Worker role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to working with children and families. Think about your past experiences and how they relate to the responsibilities of this role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, express your passion for supporting children and families. A genuine interest can set you apart from other candidates and make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Contact Centre Support Worker in Bromley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with children and families. We want to see how your background fits the role, so don’t hold back on sharing relevant stories!
Showcase Your Team Spirit:Since this role involves working closely with others, let us know about your teamwork skills. Share examples of how you've collaborated in previous roles, especially in social care or support settings.
Highlight Your Qualifications:Don’t forget to mention any relevant training or qualifications you have in childcare or safeguarding. We’re keen to see how your education aligns with what we’re looking for!
Apply Through Our Website:For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and keep everything organised!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Role
Make sure you understand the responsibilities of a Contact Centre Support Worker. Familiarise yourself with the daily operations of Children’s Contact Centres and think about how your experience aligns with ensuring a safe and welcoming environment for children and families.
✨Showcase Relevant Experience
Prepare examples from your past work that demonstrate your experience with children, families, or in social care settings. Be ready to discuss how you've contributed to team efforts and collaborated with external partners in previous roles.
✨Health & Safety Awareness
Since this role involves compliance with health and safety procedures, brush up on relevant regulations and best practices. You might be asked how you would handle maintenance issues or ensure safety during contact sessions, so have some scenarios in mind.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the role or the organisation. This shows your genuine interest and helps you gauge if it’s the right fit for you. Consider asking about the types of activities coordinated at the centre or how they support staff training.
