Civic Recruitment Limited seeks a Complaints Officer for a 6-month contract based at the Council in Braintree. You will lead and coordinate the management of complaints related to Waste and Recycling Collection, investigate and respond to customer concerns, and work with operational teams to improve services.
The role requires handling complaints, supporting vulnerable customers, and providing timely, professional responses within agreed timescales. On-site work 37 hours weekly is expected.
#J-18808-LjbffrComplaints & Resolution Lead - Waste & Recycling in Braintree employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
