Specialist Business Support Officer in Birkenhead
Specialist Business Support Officer

Specialist Business Support Officer in Birkenhead

Birkenhead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide high-quality admin support and help deliver services for children and families.
  • Company: Civic Recruitment Limited, dedicated to making a positive impact in the community.
  • Benefits: Gain valuable experience, develop skills, and contribute to meaningful projects.
  • Why this job: Join a team focused on improving lives and making Wirral a great place to grow up.
  • Qualifications: GCSEs in English and Maths or equivalent experience; strong IT and communication skills.
  • Other info: Flexible work environment with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

Full time | Civic Recruitment Limited | United Kingdom

Posted On 18/03/2026

Job Information

City: Birkenhead

Province: Merseyside

Postal Code: CH41

Job Description

3 Month Contract With A Local Authority

Job Purpose

To work collaboratively with colleagues across Children's Services to support the delivery of high-quality services for children, young people, and their families, contributing to making Wirral a great place to grow up. The postholder will promote a strong customer service ethos and provide efficient, high-level administrative and business support. This includes responsibility for financial administration, data collation, communication processes, and auditing procedures in line with corporate policies, ensuring the service meets its statutory requirements.

Main Duties and Responsibilities

  • Deliver comprehensive and high-quality administrative support across the service, ensuring all deadlines are met and work is completed to a consistently high standard.
  • Organise and support meetings and events, including:
  • Preparing agendas and documentation
  • Sending invitations and coordinating attendance
  • Booking venues and arranging logistics (including refreshments)
  • Taking accurate minutes (including integration of previous minutes where appropriate)
  • Circulating minutes and tracking follow-up actions in line with policies and procedures
  • Maintain and develop effective electronic and paper filing systems to ensure accurate and secure data storage.
  • Lead on data capture, monitoring, and reporting to support service delivery and performance management.
  • Provide informal training, guidance, and professional support to administrative staff, sharing knowledge and best practice.
  • Support the development of administrative staff skills and capabilities across the service.
  • Maintain accurate financial records to support budgeting, forecasting, and expenditure monitoring.
  • Support recruitment processes, including safer recruitment requirements (e.g. DBS checks, references), interview coordination, induction, and onboarding activities.
  • Oversee procurement processes and ensure compliance with financial and auditing procedures, escalating risks where necessary.
  • Contribute to marketing and promotional activities, including organising events, conferences, and information-sharing networks.
  • Support facilities management where required.
  • Ensure appropriate licences, insurance, service contracts, and operational procedures are in place and maintained.
  • Undertake key holder responsibilities as required.
  • Requirements

    • Educated to GCSE level (or equivalent), including English and Mathematics, or equivalent experience.
    • Strong numeracy, literacy, IT, and communication skills, including accurate keyboard skills.
    • Proficiency in Microsoft Office applications and relevant business systems.
    • Knowledge of data protection, confidentiality, and information sharing protocols.
    • Understanding of Health and Safety at Work principles.
    • Experience in business administration, including working with databases, reporting, and information systems.
    • Experience of procurement processes and financial administration.
    • Ability to manage diaries, prioritise workloads, and meet deadlines under pressure.
    • Strong organisational skills with the ability to work independently and proactively resolve issues.
    • Ability to communicate effectively with colleagues, partners, and members of the public, both verbally and in writing.
    • Ability to handle sensitive and potentially distressing information professionally, particularly in relation to safeguarding matters.
    • Flexible approach to work to meet service demands.

    Specialist Business Support Officer in Birkenhead employer: Civic Recruitment Limited

    Civic Recruitment Limited is an exceptional employer, offering a supportive work environment in Birkenhead that prioritises the well-being of children, young people, and their families. With a strong emphasis on professional development, employees are encouraged to enhance their skills while contributing to meaningful community services. The collaborative culture fosters teamwork and innovation, making it a rewarding place to grow your career in public service.
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    Contact Detail:

    Civic Recruitment Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Specialist Business Support Officer in Birkenhead

    ✨Tip Number 1

    Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

    ✨Tip Number 2

    Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Practise common interview questions and have examples ready that showcase your skills and experience.

    ✨Tip Number 3

    Follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Mention something specific from the interview to remind them of your conversation.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.

    We think you need these skills to ace Specialist Business Support Officer in Birkenhead

    Customer Service Ethos
    High-Level Administrative Support
    Financial Administration
    Data Collation
    Communication Processes
    Auditing Procedures
    Meeting Organisation
    Minute Taking
    Electronic and Paper Filing Systems
    Data Capture and Monitoring
    Training and Guidance
    Recruitment Processes
    Procurement Processes
    Microsoft Office Proficiency
    Health and Safety Knowledge

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Specialist Business Support Officer. We want to see how you can contribute to making Wirral a great place for children and families!

    Show Off Your Organisational Skills: Since this role involves a lot of administrative support, be sure to showcase your organisational abilities. Mention any experience you have with managing diaries, coordinating meetings, or maintaining filing systems. We love a well-organised candidate!

    Highlight Your Customer Service Ethos: This position requires a strong customer service mindset. Share examples of how you've provided excellent service in previous roles, especially in challenging situations. We’re all about making a positive impact on our community!

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re keen to join our team at StudySmarter!

    How to prepare for a job interview at Civic Recruitment Limited

    ✨Know Your Role Inside Out

    Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around administrative support and financial administration. This will help you demonstrate how your skills align with what they’re looking for.

    ✨Showcase Your Organisational Skills

    Since the role requires strong organisational abilities, prepare examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss specific tools or methods you use to stay organised, as this will show you can handle the demands of the position.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you had to manage tight deadlines or sensitive information, and be prepared to explain how you handled them effectively.

    ✨Demonstrate Your Customer Service Ethos

    As the role involves promoting a strong customer service ethos, come equipped with examples of how you've provided excellent service in previous roles. Highlight your communication skills and how you’ve resolved issues to ensure satisfaction, as this will resonate well with the interviewers.

    Specialist Business Support Officer in Birkenhead
    Civic Recruitment Limited
    Location: Birkenhead

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