Assistant Manager (social care)

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Location: Park View, Monkspath Hall Road, Solihull, B91 3LU

Contract: 6 Month Contract

Hours: Full Time

• Monday: 9:00am - 5:00pm
• Tuesday: 9:00am - 5:00pm
• Thursday: 9:00am - 5:00pm
• Friday: 9:00am - 4:30pm

Working Pattern: Fully Onsite - No Hybrid Working

DBS: Enhanced Adult DBS Required

Interview: Face-to-Face

Start Date: ASAP

Summary

Solihull Metropolitan Borough Council is in search of a skilled Assistant Manager to contribute to the provision of exceptional Day Services for adults with Learning Disabilities, Physical Disabilities, and Older Adults. In collaboration with the Service Manager, you will be instrumental in ensuring that services are tailored to individual needs, focused on outcomes, and delivered with the utmost quality. Your role will involve overseeing Day Service Coordinators and support teams, fostering excellence, performance, and ongoing enhancement of the service.

Responsibilities

• Act as a deputy for the Service Manager when necessary.
• Manage the daily operations of Day Services.
• Supervise and guide a team of Day Service Coordinators.
• Lead and support staff teams in service delivery.
• Ensure services align with the individual needs and goals of service users.
• Advocate for person-centred care and superior service provision.
• Contribute to service development and continuous improvement efforts.
• Evaluate service quality through audits, reviews, and performance metrics.
• Ensure adherence to policies, procedures, and regulatory standards.
• Cultivate positive relationships with service users, families, colleagues, and partner organisations.
• Assist in maintaining safe, efficient, and responsive services.

Requirements

Requirements:

• Leadership or supervisory experience in Adult Social Care, Day Services, Learning Disability Services, or similar fields.
• Experience working with adults with:
  • Learning Disabilities
  • Physical Disabilities
  • Older Adults
• Strong leadership and people management capabilities.
• Experience in staff supervision and service delivery support.
• Knowledge of person-centred care and outcome-focused support.
• Experience in monitoring service quality and performance.
• Excellent communication and organisational skills.
• Ability to collaborate effectively in a multi-disciplinary setting.
• Enhanced Adult DBS.
• Previous experience as an Assistant Manager or Deputy Manager.
• Experience within Local Authority Adult Services.
• Familiarity with social care legislation and best practices.
• Experience in conducting audits and quality assurance activities.

Successful applicants will need to provide information supporting Solihull Metropolitan Borough Council's efforts in fraud prevention and detection. This information may be processed by the Council's Internal Audit Services and shared with the National Fraud Initiative (NFI) for data matching purposes.

What's on Offer?

• 6 Month Contract
• Fully Onsite Role
• Enhanced Adult DBS Required
• Face-to-Face Interview Process
• Immediate Start Available
• Opportunity to lead and support a well-established Adult Day Service.
• A meaningful role that positively impacts the lives of vulnerable adults.

This position is ideal for individuals with experience as an Assistant Manager, Deputy Manager, Day Services Manager, Senior Support Worker, Team Leader, Adult Services Coordinator, Learning Disabilities Team Leader, or Care Services Manager.