Civic Recruitment Limited is seeking an experienced complaints handler for a 5-month contract based in Addlestone. The role focuses on coordinating Housing Ombudsman complaint handling, investigations and ensuring timely resolutions with residents and partners.
The post requires knowledge of housing services, strong written communication and ability to work with sensitive information, while maintaining confidentiality and providing empathetic customer service.
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Housing Complaints Specialist (5-Month Contract) Hybrid in Addlestone employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
