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For Companies At a Glance
- Tasks: Lead and manage clinical research sites, ensuring compliance and operational excellence.
- Company: Civia Health is revolutionising clinical research with innovative partnerships.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Why this job: Join a dynamic team transforming healthcare through cutting-edge research.
- Qualifications: 6+ years in clinical research, with leadership experience required.
- Other info: Extensive travel (up to 75%) and a collaborative work culture.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Civia Health is transforming clinical research delivery through its Franchise Partner Model, integrating staffing, expertise, technology, and central support services into established clinics with strong patient populations. As Director, Site Management you will lead the operational and strategic management of partnered research sites, ensuring governance, compliance, performance, and collaboration to accelerate clinical trial delivery via the CiviaOne model.
Key Responsibilities
- CiviaOne Site Ownership
- Take ownership of allocated research site partnerships within the franchise model.
- Implement full cycle franchise methodology from sign off to continual partnership excellence.
- Build and maintain strong relationships with site leadership, sponsors, and internal teams.
- Identify new franchise opportunities and assess feasibility for integration.
- Manage budgets and financial performance for assigned sites; negotiate agreements.
- Serve as the primary escalation point for site-based operational issues within CiviaOne franchises.
- Implement process and pathways to ensure the most efficient use of space and resources.
- Governance and Compliance
- Develop CiviaOne as the SME and lead all related industry recognition.
- Implement and own end‑to‑end process franchise approval, readiness ensuring quality across all phases of deployment.
- Ensure adherence to ICH‑GCP, local regulations, and contractual obligations.
- Prepare sites for audits and inspections, lead corrective and preventive actions.
- Identify risks and implement mitigation strategies promptly.
- Performance and Operational Excellence
- Create, contribute and where applicable own the development and implementation of CiviaOne performance.
- Monitor franchise sites performance against franchise KPIs and contractual deliverables.
- Drive process improvements to optimize site start‑up timelines and operational workflows.
- Work with internal stakeholders to develop and deploy KPI dashboards and tools for performance tracking.
- Influence recruitment strategies through site feedback.
- Team Leadership
- Line manage embedded team members at franchise sites.
- Recruit, onboard, train and develop staff to ensure operational excellence.
- Mentor and foster a culture of continuous improvement.
- Willingness to travel extensively (up to 75%).
- Technology & Systems Proficiency
- Ensure functionality and maintenance of all IT equipment (computers, tablets, printers, etc.) and successful deployment across Franchise locations.
- Oversee staff on the use of clinical systems including AI‑enabled tools, electronic consent platforms, electronic source and regulatory filing systems, CTMS platforms (e.g., CRIO, Hubspot).
- Serve as the liaison with IT support for troubleshooting and upgrades.
Qualifications & Experience
- Bachelor’s degree in a science‑related field or equivalent experience.
- Minimum 6 years of clinical research experience, with at least 3 years in a leadership role.
- Strong understanding of clinical trial operations and site management.
- Proven ability to manage teams and drive performance in a complex, multi‑stakeholder environment.
- Excellent communication and relationship building skills.
- Fluency in English and proficiency with computer systems.
Preferred Skills
- Strong problem‑solving and decision‑making abilities.
- Ability to work independently while fostering a collaborative team culture.
- Experience with CRIO, Hubspot, or similar CTMS platforms.
- Familiarity with AI tools, eSource, eConsent, and electronic regulatory systems.
Employment Details
- Seniority level: Director
- Employment type: Full‑time
- Job function: Sales, General Business, and Education
- Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing
- Location: Manchester, England, United Kingdom
Director, Site Management in Manchester employer: Civia Health
Contact Detail:
Civia Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Site Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the clinical research field and let them know you're on the hunt for a Director role. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching Civia Health and its Franchise Partner Model. Understand their values and how you can contribute to their mission. Tailor your responses to highlight your experience in site management and operational excellence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and driven performance in previous roles. Use specific examples that demonstrate your ability to foster collaboration and continuous improvement.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Civia team and being part of their innovative approach to clinical research.
We think you need these skills to ace Director, Site Management in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director, Site Management role. Highlight your experience in clinical research and site management, and don’t forget to showcase your leadership skills. We want to see how you’ve driven performance and built relationships in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Civia Health. Share specific examples of how you've managed teams and improved processes in the past. We love a good story that shows your passion for clinical research!
Showcase Your Problem-Solving Skills: In your application, make sure to highlight your problem-solving abilities. We’re looking for someone who can tackle challenges head-on and implement effective solutions. Share instances where you’ve successfully navigated operational issues or improved workflows.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Civia Health
✨Know Your Stuff
Make sure you thoroughly understand Civia Health's Franchise Partner Model and how it integrates with clinical research. Familiarise yourself with the key responsibilities of the Director, Site Management role, especially around governance, compliance, and performance metrics.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance. Be ready to discuss specific challenges you've faced in a multi-stakeholder environment and how you successfully navigated them.
✨Build Rapport
Since this role involves building strong relationships with site leadership and sponsors, practice your communication skills. Think about how you can demonstrate your ability to foster collaboration and maintain partnerships during the interview.
✨Be Ready for Technical Questions
Brush up on your knowledge of clinical trial operations and the technology used in the field, such as CRIO and Hubspot. Be prepared to discuss how you've used these systems in past roles and how you can leverage them to improve operational workflows.
