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- Tasks: Lead and inspire care teams to deliver exceptional community services.
- Company: Values-led care provider focused on quality and compassion.
- Benefits: Supportive environment, career development, and the chance to make a real difference.
- Why this job: Join a passionate team and impact lives through person-centred care.
- Qualifications: Experience in care management and a commitment to equality and diversity.
- Other info: Opportunity for growth in a dynamic, rewarding role.
The predicted salary is between 36000 - 60000 £ per year.
Cityworx are recruiting on behalf of an established, values-led care provider seeking an experienced and compassionate care manager to lead frontline teams and drive excellence in community-based services. This is a rewarding leadership role for someone who is passionate about person-centred care, thrives in a fast-paced environment, and enjoys developing teams while maintaining the highest standards of quality and compliance.
Key responsibilities include:
- Providing strong, inclusive leadership to frontline care teams, promoting a positive and supportive culture
- Leading by example with a caring, respectful and person-centred approach
- Overseeing day-to-day operational management to ensure care quality, service delivery and capacity targets are achieved
- Supporting recruitment, induction and retention of care staff in line with organisational processes
- Ensuring new starters are effectively onboarded and supported through probation
- Managing supervision, appraisals and ongoing staff development
- Chairing regular team meetings to communicate performance, updates and best practice
- Ensuring safe, effective and compliant care delivery in line with CQC standards
- Championing safeguarding, quality assurance and continuous improvement
- Liaising with families, external professionals and key stakeholders
- Managing concerns, compliments and complaints in line with policy
- Monitoring budgets, staffing costs and operational expenditure responsibly
- Completing internal audits and preparing for CQC inspections
- Managing HR-related matters including investigations, grievances and disciplinaries
- Reviewing KPIs, analysing trends and contributing to service improvement plans
- Participating in the on-call rota, including evenings, weekends and bank holidays as required
About you:
- A compassionate, people-focused leader with a genuine passion for care
- Inclusive and respectful, with a strong commitment to dignity, equality and diversity
- Person-centred in your approach to leadership and service delivery
- Experienced in managing care teams within a CQC-regulated environment
- Confident handling HR processes and employee relations matters
- Proactive, organised and solutions-focused
- NVQ Level 3 in Health and Social Care (Level 5 or willingness to work towards it)
- Experience managing budgets and resources
- Strong written and spoken English
- Confident using systems such as Excel, Word and Outlook
- Full UK driving licence with access to a vehicle
This is an excellent opportunity to join a supportive organisation where values, quality and people truly come first, and where you can make a real difference every day. If you feel you are suitable and would like to discuss the role in confidence, apply today or contact Cityworx for further details.
Care Manager – Community & Domiciliary Services in Stevenage employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager – Community & Domiciliary Services in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and person-centred care. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and values.
✨Tip Number 3
Showcase your passion for care during interviews! Share specific examples of how you've led teams, improved service delivery, or handled challenges in a CQC-regulated environment. This will help you stand out as a compassionate leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Care Manager – Community & Domiciliary Services in Stevenage
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for person-centred care shine through. We want to see how your values align with ours and how you can lead with compassion and respect.
Be Specific About Your Experience: Highlight your experience managing care teams in a CQC-regulated environment. Use specific examples to demonstrate how you've driven excellence in service delivery and supported your team’s development.
Tailor Your Application: Make sure to tailor your application to the job description. We’re looking for someone who understands the key responsibilities and can relate their skills directly to what we need in this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CityWorx
✨Know Your Values
Before the interview, take some time to understand the core values of the care provider. They’re looking for someone who aligns with their mission of person-centred care. Be ready to share examples from your experience that demonstrate how you embody these values in your leadership style.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led care teams in the past. Highlight your approach to fostering a positive culture and how you’ve managed challenges. This will show them you can lead by example and maintain high standards in a fast-paced environment.
✨Be Ready for HR Scenarios
Since the role involves handling HR processes, think about situations where you've dealt with employee relations matters. Prepare to discuss how you’ve managed grievances or disciplinary actions, as this will demonstrate your confidence and capability in managing staff effectively.
✨Understand Compliance and Quality Standards
Brush up on CQC standards and be prepared to discuss how you ensure compliance in your previous roles. They’ll want to know how you monitor care quality and implement continuous improvement, so having concrete examples will set you apart.
