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- Tasks: Manage supported living services for individuals with diverse needs and ensure high-quality care.
- Company: A leading organisation dedicated to supporting individuals with learning disabilities and mental health conditions.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Join a passionate team focused on continuous improvement and community integration.
- Why this job: Make a real difference in people's lives while promoting independence and dignity.
- Qualifications: Experience in care management and strong understanding of CQC regulations required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and driven Care Manager to support the operational management and development of supported living services supporting individuals with learning disabilities, autism, mental health conditions and complex needs within the community. This is a key operational role requiring strong leadership, excellent understanding of CQC regulations and the ability to maintain high standards of care, compliance and service quality across supported living settings. The successful candidate will work closely with the Registered Manager and senior leadership team to ensure people are supported to live as independently as possible while receiving safe, person-centred and outcome-focused care. The Care Manager must have excellent understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the current CQC assessment framework.
Purpose of the Role
To support the day-to-day operational management of supported living services, ensuring the service remains fully compliant, inspection-ready and focused on delivering high-quality, person-centred support. The Care Manager will promote a culture of independence, dignity, inclusion and positive risk-taking while supporting strong governance and regulatory compliance.
Key Responsibilities
CQC Compliance and Governance
- Support the Registered Manager in ensuring the service operates in full compliance with CQC regulations, including the fundamental standards and all relevant regulated activity requirements.
- Assist in maintaining effective governance systems in line with Regulation 17, including:
- Audits
- Quality assurance processes
- Risk monitoring
- Action plans
- Continuous improvement frameworks
- Safe
- Effective
- Caring
- Responsive
- Well-led
- People’s experiences
- Staff feedback
- Partner feedback
- Observation
- Processes
- Outcomes
Operational Management
- Support the day-to-day running of supported living services, ensuring high-quality support is delivered consistently.
- Ensure support plans, risk assessments and behavioural support plans are person-centred, outcome-focused and regularly reviewed.
- Support individuals to maximise independence, choice and community integration.
- Assist with rota management, staffing allocation and continuity of care.
- Monitor incidents, accidents, complaints and safeguarding matters, ensuring issues are escalated appropriately and lessons learned are embedded into practice.
Quality Assurance and Audits
- Conduct and support regular audits covering:
- Care and support plans
- Medication management
- Safeguarding
- Staff files
- Training compliance
- Health and safety
- Incident reporting
Leadership and Staff Management
- Support, supervise and develop support staff and team leaders.
Care Manager in Southampton employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and the Health and Social Care Act. Show that you’re not just familiar with the rules but also passionate about delivering high-quality, person-centred support. We want to see your enthusiasm shine through!
✨Tip Number 3
When you get an interview, think about real-life examples from your experience that demonstrate your leadership skills and compliance knowledge. We love hearing about how you've tackled challenges in the past and what you learned from them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the lives of those we support.
We think you need these skills to ace Care Manager in Southampton
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for supporting individuals with learning disabilities and complex needs shine through. We want to see how you can make a difference in their lives, so share your experiences and motivations that drive you to work in this field.
Highlight Your Compliance Knowledge: Make sure to emphasise your understanding of CQC regulations and the Health and Social Care Act. We’re looking for someone who knows the ins and outs of compliance, so don’t hold back on showcasing your expertise in these areas in your written application.
Be Person-Centred: Your application should reflect a person-centred approach. Talk about how you’ve supported individuals to live independently and how you prioritise their needs. We want to see that you understand the importance of dignity and inclusion in care.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language, avoid jargon, and ensure your application is well-structured. And don’t forget to apply through our website – it’s the best way to get your application noticed!
How to prepare for a job interview at CityWorx
✨Know Your Regulations
Make sure you brush up on the Health and Social Care Act 2008 and the CQC regulations. Being able to discuss these confidently will show that you understand the framework within which the role operates.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you promoted independence and dignity among service users, as this aligns with the core values of the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing incidents or ensuring compliance. Practise your responses to demonstrate your problem-solving skills and commitment to high-quality care.
✨Highlight Your Quality Assurance Experience
Discuss any experience you have with audits and quality assurance processes. Be prepared to explain how you've implemented action plans and improved service delivery in previous roles.