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- Tasks: Lead a dedicated team to deliver high-quality home care and ensure compliance.
- Company: Join a reputable care organisation known for personalised support.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Why this job: Be a leader in a fulfilling role that impacts lives positively.
- Qualifications: Experience as a CQC Registered Manager or willingness to achieve it.
- Other info: Dynamic environment with opportunities for growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Are you a passionate, proactive CQC Registered Manager and a leader with a commitment to high-quality home care? We are seeking an experienced CQC Registered Branch Manager to oversee operations, drive service excellence and ensure full compliance at our clients branch. This is an exciting opportunity to join a well-established care organisation with a strong reputation for delivering personalised, high-quality support to individuals in their own homes. You will lead a dedicated local team, support branch growth and maintain exceptional standards of care.
What You’ll Do
- Hold CQC Registered Manager status (or be prepared to achieve it)
- Lead daily branch operations to ensure efficient, cost-effective service delivery
- Drive compliance across all regulatory and quality standards
- Monitor branch performance against weekly and monthly KPIs
- Maintain accurate, up-to-date records and documentation
- Manage branch staff including Care Planners and Field Care Supervisors
- Handle and resolve complaints at branch level
- Support recruitment, training, and professional development of staff
- Build and maintain strong relationships with clients and stakeholders
- Present services to prospective clients and support business growth
- Manage key accounts and oversee service quality
- Support effective staff allocation to meet client needs
Registered Manager Complex care employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager Complex care
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Registered Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC standards and compliance. We recommend practising common interview questions with a friend or in front of the mirror to boost your confidence and ensure you can showcase your leadership skills effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values and commitment to high-quality care. When you find a place that excites you, tailor your approach to show how you can contribute to their mission and growth.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and reinforces your commitment to delivering exceptional care.
We think you need these skills to ace Registered Manager Complex care
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for high-quality home care shine through in your application. We want to see that you're not just ticking boxes, but genuinely committed to making a difference in people's lives.
Tailor Your CV: Make sure your CV highlights your experience as a CQC Registered Manager. We love seeing specific examples of how you've driven service excellence and maintained compliance in previous roles.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for this role and how you can lead our team to success.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our well-established care organisation.
How to prepare for a job interview at CityWorx
✨Know Your CQC Standards
Make sure you’re well-versed in the Care Quality Commission (CQC) standards. Brush up on the latest regulations and be ready to discuss how you’ve ensured compliance in your previous roles. This shows your commitment to high-quality care and that you’re proactive about maintaining standards.
✨Showcase Leadership Skills
Prepare examples of how you’ve successfully led a team in the past. Think about specific situations where you’ve driven service excellence or resolved conflicts. Highlighting your leadership style and how it aligns with the company’s values will make you stand out.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle complaints and challenges at the branch level. Share specific instances where you’ve turned a negative situation into a positive outcome. This will illustrate your ability to manage staff and maintain exceptional standards of care.
✨Engage with Business Growth Strategies
Research the organisation’s current services and think about how you can contribute to their growth. Prepare to discuss ideas for building relationships with clients and stakeholders, as well as how you would support recruitment and training initiatives. Showing your enthusiasm for business development will resonate well.