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- Tasks: Coordinate care package mobilisation and ensure smooth onboarding for clients with complex needs.
- Company: Join a values-driven team dedicated to delivering safe, person-centred care in London.
- Benefits: Enjoy a competitive salary, hybrid working, and ongoing training opportunities.
- Why this job: Make a real impact in the care journey while working in a supportive environment.
- Qualifications: Experience in care coordination and NVQ Level 2 in Health & Social Care required.
- Other info: Work closely with families, clinicians, and commissioners to ensure compliance and quality.
The predicted salary is between 24000 - 40000 £ per year.
Are you highly organised, detail-oriented, and experienced in care coordination or mobilisation? We are looking for a Care Package Mobilisation Coordinator to join our clients team in London and support the seamless onboarding of new complex care packages.
You will play a key role in coordinating the logistical, clinical, and administrative steps required to safely and efficiently mobilise care for clients with complex needs. This is a fantastic opportunity to make a real impact at a critical stage of the care journey.
Key Responsibilities
- Coordinate all aspects of new care package mobilisation under the guidance of senior leadership.
- Liaise with clients, families, commissioners, and internal teams to gather essential information.
- Schedule initial client assessments with the Clinical Team.
- Work with Recruitment and Coordination teams to allocate suitable care staff.
- Prepare staff profiles and arrange introductions/meet-and-greets.
- Create and finalise the initial rota; obtain sign-off from clients or families.
- Maintain accurate mobilisation records using care management systems.
- Ensure compliance with company policies and CQC regulations.
- Provide regular updates to internal stakeholders; escalate issues where needed.
- Handover packages to the long-term care team once mobilisation is complete.
What We're Looking For
- Experience in care coordination, administration, or mobilisation
- Understanding of complex care and CQC standards
- Excellent communication and interpersonal skills
- Confident working with families, clinicians, and commissioners
- Strong time management and attention to detail
- Proficient in Microsoft Office and rostering systems
- NVQ Level 2 or higher in Health & Social Care (or equivalent)
What We Offer
- Competitive salary of up to £40,000 per annum
- Hybrid working: 1 day from home, 4 days in a supportive office environment
- Ongoing training and development opportunities
- Join a growing, values-driven team focused on delivering safe, person-centred care
MOBILISATION COORDINATOR complex care employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOBILISATION COORDINATOR complex care
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations relevant to complex care. Understanding these guidelines will not only help you in the role but also demonstrate your commitment to quality care during interviews.
✨Tip Number 2
Network with professionals in the care coordination field. Attend local events or join online forums where you can connect with others who have experience in mobilisation. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and any rostering systems mentioned in the job description. Being proficient in these tools will make you stand out as a candidate who is ready to hit the ground running.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully coordinated care packages or managed complex situations in the past. Having concrete stories ready will showcase your experience and problem-solving abilities during the interview.
We think you need these skills to ace MOBILISATION COORDINATOR complex care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or mobilisation. Emphasise your understanding of complex care and CQC standards, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully coordinated care packages or worked with families and clinicians.
Highlight Key Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've effectively liaised with various stakeholders in previous roles.
Showcase Relevant Qualifications: If you have an NVQ Level 2 or higher in Health & Social Care, make sure to mention it prominently. This qualification is important for demonstrating your expertise in the field.
How to prepare for a job interview at CityWorx
✨Showcase Your Organisational Skills
As a Mobilisation Coordinator, being highly organised is crucial. Prepare examples from your past experiences where you successfully coordinated multiple tasks or projects simultaneously. This will demonstrate your ability to manage the logistical aspects of care package mobilisation.
✨Understand Complex Care and CQC Standards
Familiarise yourself with the principles of complex care and the Care Quality Commission (CQC) standards. Be ready to discuss how these regulations impact care coordination and how you ensure compliance in your work.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would liaise with clients, families, and internal teams. Consider preparing a few scenarios where effective communication made a difference in your previous roles.
✨Demonstrate Attention to Detail
Attention to detail is key in care coordination. During the interview, highlight instances where your meticulous nature helped prevent issues or improved processes. You might also want to mention your proficiency with care management systems and how you maintain accurate records.
