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- Tasks: Coordinate high-quality, person-centred care for individuals with complex needs.
- Company: Established complex care business in Southwark, London.
- Benefits: Opportunity to make a real impact and grow within a supportive team.
- Other info: Join a dynamic team with opportunities for professional development.
- Why this job: Be the central point of contact, ensuring seamless and compassionate care delivery.
- Qualifications: 1 year experience as a Care Coordinator and managing complex care packages.
The predicted salary is between 30000 - 40000 £ per year.
Cityworx are recruiting for an experienced Care Coordinator to join an established complex care business based in the Southwark, London area. As a Care Coordinator your role is to coordinate and oversee high-quality, person-centred care for individuals with complex needs. Acting as the central point of contact between clients, families, and multidisciplinary teams, the Care Coordinator ensures that care is delivered seamlessly, compassionately, and in line with best practice. This role offers the opportunity to play a key part in a growing business, where your contributions are both recognised and impactful as we continue to develop and evolve.
Key Responsibilities
- Act as the main point of contact for clients and families, offering clear guidance and support throughout their care journey.
- Coordinate appointments, referrals, and follow-up visits, ensuring continuity and consistency in care delivery.
- Collaborate with healthcare professionals to develop personalised care plans tailored to each client's needs.
- Monitor ongoing care, outcomes, and adjust plans as needed to achieve the best results.
- Maintain accurate records and ensure compliance with internal protocols and regulatory standards.
- Proactively manage care package mobilisation and onboarding of new clients in a timely and organised manner.
- Promote clear communication between internal teams, external partners, and families to ensure clarity of care plans and expectations.
- Take part in on-call responsibilities.
- Liaise with other departments within the company to support safe and sustainable growth.
- Manage a caseload of 10-15 complex care packages, ensuring all care delivery and compliance standards are met.
Requirements:
- 1 year experience as a Care Coordinator.
- Willing to participate in the on-call rota.
- Experience of managing complex care packages preferred.
- Participating and attending regular meetings.
- Participating in the recruitment of support workers.
- Managing and reviewing performance of complex care support workers through probation periods, management practices, supervision sessions, spot checks, training records and an annual appraisal.
Complex Care Coordinator in Kent employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coordinator in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience managing complex care packages and your ability to coordinate seamlessly between clients and healthcare professionals. Make sure they see how you can make a difference!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to show how your values align with ours, and let us know why you want to be part of our growing business.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them of your key strengths that make you the perfect fit.
We think you need these skills to ace Complex Care Coordinator in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in managing complex care packages and your ability to coordinate with various teams. We want to see how your skills align with our mission of delivering high-quality, person-centred care.
Showcase Your Communication Skills: As a Care Coordinator, clear communication is key. Use your application to demonstrate how you've effectively communicated with clients, families, and healthcare professionals in the past. We love seeing examples of how you’ve navigated complex situations with compassion and clarity.
Highlight Your Organisational Skills: This role involves juggling multiple responsibilities, so be sure to showcase your organisational skills. Mention any tools or methods you use to keep track of appointments, referrals, and care plans. We appreciate candidates who can manage their time efficiently and ensure seamless care delivery.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to review your application and get back to you. Plus, it shows you’re keen on joining our team at Cityworx!
How to prepare for a job interview at CityWorx
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Care Coordinator. Brush up on person-centred care principles and be ready to discuss how you’ve successfully managed complex care packages in the past.
✨Showcase Your Communication Skills
As a Care Coordinator, clear communication is vital. Prepare examples of how you've effectively liaised with clients, families, and multidisciplinary teams. Highlight any situations where your communication made a significant difference in care delivery.
✨Demonstrate Your Organisational Skills
You’ll need to manage multiple care packages, so be ready to talk about your organisational strategies. Share specific tools or methods you use to keep track of appointments, referrals, and ongoing care plans.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios. Think about how you would handle challenges like managing a difficult client or coordinating care under pressure. Practising these responses can help you feel more confident during the interview.