At a Glance
- Tasks: Lead a team to deliver high-quality domiciliary care and support to customers.
- Company: Established domiciliary care business with a focus on customer rights and dignity.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Other info: Flexible working environment with a strong emphasis on staff support and development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in domiciliary care and a QCF Level 5 qualification in Health and Social Care.
Cityworx are recruiting on behalf of a client, an established domiciliary care business, who are looking for a Registered Care Manager in the Eastbourne area.
As the Registered Care Manager, you will manage the day to day running of the business effectively and efficiently.
Allocating resources and monitoring performance to deliver high quality, safe and effective domiciliary to customers within budget.
You will manage all aspects of the staff team, providing strong leadership so staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
- As the Registered Manager, you will be responsible for the following;
- Provide a good service to customers
- Promote the rights of each customer and keep their wishes at the centre of their care and support.
- Prior to each service commencing make sure a full assessment of each customer’s needs and associated risks is carried out.
Identify what the customer would like to achieve from their care and support.
- Create with the customer and/or their chosen representative a written individually tailored care and support plan that respects the customer’s wishes and promotes their dignity and privacy.
Agree the plan and appropriate risk control measures to reduce the risks.
- Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
- Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
- Keep all information about customers, their representatives and their families secure and confidential except where policy requires you to share to protect the interests of our customers.
- Manage the safety and quality of the business
- Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures.
- Undertake training and development to keep up to date with the law, best practice and changes in company policy.
Apply this knowledge to day to day management and delivery of care.
- Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control.
- Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business.
- Implement quality management and improvement systems.
Effectively manage complaints and incidents.
Carry out investigations relating to the quality of the service and use findings to make improvements.
- Be prepared to work flexibly to ensure the safe delivery of the service.
- Lead and manage staff
- Manage the effective recruitment, induction and training of all teams. Identify ongoing training needs and make sure staff are up to date with current best practice.
- Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times.
Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters.
- Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance.
- Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care assistants are sick or absent.
- Promote the business
- Attend external meetings and represent the service in a positive manner
- Participate in the growth and development of the business. Work with the owner to achieve key performance targets
We are looking for an experienced Registered Manager who has worked in a domiciliary care service previously.
You will need to hold, or be working towards, a QCF Level 5 qualification in Health and Social Care.
For this role, it is essential that you are a driver.
If you meet these requirements then feel free to apply and we look forward to speaking with you
Registered Manager in Eastbourne employer: CityWorx
As a Live In Care Worker with us, you will be part of a compassionate team dedicated to enhancing the quality of life for our clients. We offer a supportive work culture that prioritises your professional development through comprehensive training and induction programmes, ensuring you feel confident in your role. Located in the UK, we provide flexible working arrangements and the opportunity to make a meaningful impact in the lives of those you care for, all while being part of a community that values dignity, respect, and personal wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Eastbourne
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CityWorx.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CityWorx.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like CityWorx, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Registered Manager in Eastbourne
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CityWorx.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CityWorx.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CityWorx. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CityWorx. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at CityWorx
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CityWorx’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
