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- Tasks: Lead a dynamic team in delivering top-notch domiciliary care services.
- Company: Join a reputable care service in Coventry with a strong commitment to quality.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in people's lives while developing your leadership skills in a fast-paced setting.
- Qualifications: 2+ years in senior care roles, strong leadership, and communication skills required.
- Other info: Must have a full UK driving licence and be confident with IT systems.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced care professional with a passion for leadership and quality care delivery? We are recruiting a Deputy Manager to join a well-established domiciliary care service in Coventry. You’ll support the Registered Manager in running a high-performing service, overseeing care for up to 40 new short-term referrals weekly alongside long-term and private clients. This is a fast-paced, hands-on leadership role that combines operational management, people development, and regulatory compliance. ⭐ Key Responsibilities: * Support the Registered Manager in daily service operations * Oversee smooth intake and coordination of new referrals * Conduct assessments, reviews, and ensure care plans are current * Supervise and mentor care staff and care coordinators * Support recruitment, induction, and ongoing staff training * Handle rota planning, absence management, and HR issues * Ensure compliance with CQC standards and internal policies * Contribute to audits, service improvements, and change initiatives * Communicate effectively with service users, families, staff, and external professionals * Participate in the on-call rota, providing out-of-hours support ✅ Requirements: * Minimum 2 years’ experience in a senior or management role in domiciliary care * Strong understanding of CQC regulations and best practice standards * Proven leadership, communication, and problem-solving skills * Able to multitask in a high-pressure, fast-moving environment * Confident using IT systems (Microsoft Office essential) * Full UK driving licence and access to a vehicle 🌟 Desirable: * NVQ Level 4 or 5 in Health & Social Care (or willingness to work towards) * Experience with care management systems (e.g. PASS, Care Planner) * Knowledge of local authority commissioning processes
Deputy Manager – Domiciliary Care employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager – Domiciliary Care
✨Tip Number 1
Familiarise yourself with the CQC regulations and best practice standards. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to quality care delivery.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Network with professionals in the domiciliary care sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your conversation to align with our mission will show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Deputy Manager – Domiciliary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in domiciliary care, particularly any leadership roles. Emphasise your understanding of CQC regulations and your ability to manage staff effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality care delivery and leadership. Mention specific examples from your past experiences that demonstrate your skills in managing care services and supporting staff development.
Highlight Relevant Qualifications: If you have an NVQ Level 4 or 5 in Health & Social Care, or are willing to work towards it, make sure to mention this in your application. Also, include any experience with care management systems, as this is desirable for the role.
Showcase Communication Skills: Since effective communication is key in this role, provide examples in your application of how you've successfully communicated with service users, families, and external professionals in previous positions.
How to prepare for a job interview at CityWorx
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be expected to lead and mentor your team. Prepare examples of how you've successfully managed staff in the past, highlighting your leadership style and any challenges you've overcome.
✨Demonstrate Knowledge of CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) regulations and best practices. Be ready to discuss how you ensure compliance in your previous roles and how you would implement these standards in the new position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in high-pressure situations. Think of specific scenarios where you've had to multitask or handle difficult situations, and explain your thought process and outcomes.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would interact with service users, families, and external professionals.