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- Tasks: Lead and inspire care teams to deliver exceptional community services.
- Company: Values-led care provider focused on quality and compassion.
- Benefits: Make a real difference while enjoying a supportive work environment.
- Why this job: Join a passionate team and enhance the lives of others every day.
- Qualifications: Experience in care management and a commitment to person-centred leadership.
- Other info: Opportunities for professional growth and development in a rewarding role.
The predicted salary is between 36000 - 60000 £ per year.
Cityworx are recruiting on behalf of an established, values-led care provider seeking an experienced and compassionate care manager to lead frontline teams and drive excellence in community-based services. This is a rewarding leadership role for someone who is passionate about person-centred care, thrives in a fast-paced environment, and enjoys developing teams while maintaining the highest standards of quality and compliance.
Key responsibilities include:
- Providing strong, inclusive leadership to frontline care teams, promoting a positive and supportive culture
- Leading by example with a caring, respectful and person-centred approach
- Overseeing day-to-day operational management to ensure care quality, service delivery and capacity targets are achieved
- Supporting recruitment, induction and retention of care staff in line with organisational processes
- Ensuring new starters are effectively onboarded and supported through probation
- Managing supervision, appraisals and ongoing staff development
- Chairing regular team meetings to communicate performance, updates and best practice
- Ensuring safe, effective and compliant care delivery in line with CQC standards
- Championing safeguarding, quality assurance and continuous improvement
- Liaising with families, external professionals and key stakeholders
- Managing concerns, compliments and complaints in line with policy
- Monitoring budgets, staffing costs and operational expenditure responsibly
- Completing internal audits and preparing for CQC inspections
- Managing HR-related matters including investigations, grievances and disciplinaries
- Reviewing KPIs, analysing trends and contributing to service improvement plans
- Participating in the on-call rota, including evenings, weekends and bank holidays as required
About you:
- A compassionate, people-focused leader with a genuine passion for care
- Inclusive and respectful, with a strong commitment to dignity, equality and diversity
- Person-centred in your approach to leadership and service delivery
- Experienced in managing care teams within a CQC-regulated environment
- Confident handling HR processes and employee relations matters
- Proactive, organised and solutions-focused
- NVQ Level 3 in Health and Social Care (Level 5 or willingness to work towards it)
- Experience managing budgets and resources
- Strong written and spoken English
- Confident using systems such as Excel, Word and Outlook
- Full UK driving licence with access to a vehicle
This is an excellent opportunity to join a supportive organisation where values, quality and people truly come first, and where you can make a real difference every day. If you feel you are suitable and would like to discuss the role in confidence, apply today or contact Cityworx for further details.
Care Manager – Community & Domiciliary Services employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager – Community & Domiciliary Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and person-centred care. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for care during interviews! Share specific examples of how you've led teams or improved service delivery in previous roles. This will help you stand out as a compassionate leader who truly cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Care Manager – Community & Domiciliary Services
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for person-centred care shine through. We want to see how your values align with ours and how you can lead with compassion and respect.
Highlight Your Leadership Experience: Make sure to showcase your experience in managing care teams. We’re looking for someone who can provide strong, inclusive leadership, so share examples of how you've developed teams and maintained high standards.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, as we appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference in the community.
How to prepare for a job interview at CityWorx
✨Know Your Values
Before the interview, take some time to understand the core values of the care provider. They’re looking for someone who embodies compassion and person-centred care, so be ready to share examples from your experience that demonstrate these qualities.
✨Showcase Your Leadership Style
Prepare to discuss your approach to leading teams. Think about specific instances where you’ve promoted a positive culture or supported staff development. Highlight how you lead by example and ensure high standards of care.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle HR-related matters. Prepare scenarios where you successfully managed complaints or improved service delivery, showcasing your proactive and solutions-focused mindset.
✨Familiarise Yourself with CQC Standards
Since this role involves ensuring compliance with CQC standards, brush up on these regulations. Be prepared to discuss how you’ve previously ensured quality care and what steps you would take to prepare for inspections.
