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- Tasks: Coordinate care schedules and support staff in delivering top-notch service.
- Company: Join a well-established complex care business in vibrant Southwark, London.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact in people's lives while developing your career in healthcare.
- Qualifications: NVQ Level 3 in Health & Social Care and 1 year of relevant experience required.
- Other info: Be part of a dynamic team and participate in on-call duties.
The predicted salary is between 36000 - 60000 £ per year.
Cityworx are recruiting for an experienced Care Coordinator to join an established complex care business based in the Southwark, London area. As a Care Coordinator your role is to assist the Registered Manager in organising the day-to-day running of the service where you will be responsible for the management and scheduling of service user rotas as well as participating in the on-call rota.
Requirements:
- NVQ Level 3 in Health & Social Care
- 1 years experience as a Care Coordinator
- Willing to participate in the on-call rota
- Experience of managing complex care packages
Main Duties:
- Scheduling and managing service user rotas to meet staffing needs
- Assisting in the completion of audits
- Supporting in the development of care plans
- Managing and supporting staff so they can perform their roles safely
- Working alongside the management team to ensure all quality standards and procedures are adhered to
- Participating and attending regular meetings
- Participating in the recruitment of support workers
- Managing and reviewing performance of complex care support workers through probation periods, management practices, supervision sessions, spot checks, training records and an annual appraisal
- Managing complaints and ensuring managers are informed of these
Care Coordinator (Complex Care) employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator (Complex Care)
✨Tip Number 1
Network with professionals in the health and social care sector. Attend local events or join online forums where you can connect with other Care Coordinators and managers. This can help you gain insights into the role and potentially lead to job referrals.
✨Tip Number 2
Familiarise yourself with the specific needs of complex care packages. Understanding the nuances of managing these packages will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to scheduling and managing rotas. Think about how you would handle conflicts or staffing shortages, as these are common challenges in the role.
✨Tip Number 4
Showcase your experience with audits and care plan development. Be ready to discuss specific examples from your previous roles that highlight your ability to maintain quality standards and improve service delivery.
We think you need these skills to ace Care Coordinator (Complex Care)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Care Coordinator. Tailor your application to highlight your relevant experience in managing complex care packages and scheduling.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ Level 3 in Health & Social Care and any other relevant qualifications. Mention your experience as a Care Coordinator and how it aligns with the role's requirements.
Showcase Your Skills: In your application, provide specific examples of how you've successfully managed service user rotas, supported staff, and developed care plans. Use metrics or outcomes where possible to demonstrate your impact.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're passionate about the role and how your experience makes you a perfect fit. Address your willingness to participate in the on-call rota and your commitment to quality care.
How to prepare for a job interview at CityWorx
✨Showcase Your Experience
Make sure to highlight your previous experience as a Care Coordinator, especially any specific instances where you managed complex care packages. Be prepared to discuss how you handled challenges and what strategies you used to ensure quality care.
✨Understand the Role
Familiarise yourself with the key responsibilities of the Care Coordinator position. Be ready to discuss how you would approach scheduling and managing service user rotas, and how you would support staff in their roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might face in the role, such as managing complaints or conducting performance reviews, and prepare your responses.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a management team and supporting staff, be sure to provide examples of how you've successfully collaborated with others in the past. Highlight your communication skills and ability to work as part of a team.
