Business Development Manager

Cityworx are partnering with a leading provider in the health and social care sector to recruit an ambitious Business Development Manager for their expanding Adult Complex Care division. This role is ideal for a commercially minded professional with a strong track record in securing and mobilising complex care packages—and who thrives in a fast-paced, high-growth environment.

This is a pivotal position offering autonomy, exceptional earning potential, and the opportunity to directly influence the growth of a rapidly developing specialist division.

The Role

As Business Development Manager, you will :

Business Growth & Sales

• Identify, develop, and secure new opportunities within adult complex care (CHC, private clients, case managers, local authorities).
• Build a robust pipeline of packages of care and high-value accounts.
• Lead on tenders, proposals, bids, and client presentations.
• Consistently achieve monthly and quarterly revenue and activity targets.

Relationship Management

• Develop and maintain strong relationships with ICBs, CHC teams, hospitals, case managers, and private referrers.
• Collaborate with internal clinical teams to ensure seamless mobilisation of new packages.
• Maintain excellent client satisfaction and long-term retention.

Market Strategy & Insight

• Monitor market trends, commissioning priorities, and competitor activity.
• Shape growth strategies to expand the organisation’s complex care presence.
• Represent the business at industry events, conferences, and key networking forums.

Collaboration & Internal Leadership

• Work closely with care coordinators, nurses, and recruitment teams to support service delivery.
• Provide commercial insight and strategic direction to internal stakeholders.
• Produce accurate weekly and monthly forecasts for senior leadership.

About You

Essential

• Proven success in business development within adult complex care, homecare, or clinical healthcare services.
• Strong understanding of CHC pathways, ICB structures, case management, and commissioning processes.
• Demonstrable experience winning and mobilising complex care packages.
• Exceptional communication, negotiation, and presentation abilities.
• Commercially focused, self-motivated, and target-driven.

Desirable

• Existing relationships with CHC teams, case managers, or private care networks.
• Experience securing high-value, long-term care contracts.
• Knowledge of CQC requirements and compliance within homecare services