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- Tasks: Coordinate high-quality, person-centred care for individuals with complex needs.
- Company: Established complex care business in Southwark, London.
- Benefits: Recognised contributions, impactful role, and opportunities for growth.
- Other info: Join a dynamic team and support safe, sustainable growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: 1 year of experience as a Care Coordinator and managing complex care packages.
The predicted salary is between 30000 - 40000 £ per year.
Cityworx are recruiting for an experienced Care Coordinator to join an established complex care business based in the Southwark, London area. As a Care Coordinator your role is to coordinate and oversee high-quality, person-centred care for individuals with complex needs. Acting as the central point of contact between clients, families, and multidisciplinary teams, the Care Coordinator ensures that care is delivered seamlessly, compassionately, and in line with best practice. This role offers the opportunity to play a key part in a growing business, where your contributions are both recognised and impactful as we continue to develop and evolve.
Key Responsibilities- Act as the main point of contact for clients and families, offering clear guidance and support throughout their care journey.
- Coordinate appointments, referrals, and follow-up visits, ensuring continuity and consistency in care delivery.
- Collaborate with healthcare professionals to develop personalised care plans tailored to each client's needs.
- Monitor ongoing care, outcomes, and adjust plans as needed to achieve the best results.
- Maintain accurate records and ensure compliance with internal protocols and regulatory standards.
- Proactively manage care package mobilisation and onboarding of new clients in a timely and organised manner.
- Promote clear communication between internal teams, external partners, and families to ensure clarity of care plans and expectations.
- Take part in on-call responsibilities.
- Liaise with other departments within the company to support safe and sustainable growth.
- Manage a caseload of 10-15 complex care packages, ensuring all care delivery and compliance standards are met.
- 1 year experience as a Care Coordinator.
- Willing to participate in the on-call rota.
- Experience of managing complex care packages preferred.
- Participating and attending regular meetings.
- Participating in the recruitment of support workers.
- Managing and reviewing performance of complex care support workers through probation periods, management practices, supervision sessions, spot checks, training records and an annual appraisal.
Complex Care Coordinator in London employer: Cityworx Ltd
Contact Detail:
Cityworx Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing complex care packages and your ability to coordinate effectively. Use real-life examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Cityworx, and express your interest in working with them. A friendly email or call can go a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your passion for care coordination. Plus, it shows you're serious about joining our team and ready to make an impact!
We think you need these skills to ace Complex Care Coordinator in London
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing high-quality, person-centred care shine through. We want to see how your experience aligns with our mission to deliver compassionate support to individuals with complex needs.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language to describe your relevant experience and skills, as we appreciate straightforward communication that reflects the clarity we aim for in our care delivery.
Tailor Your Application: Don’t just send a generic application! Tailor it to highlight how your background fits the specific responsibilities of the Care Coordinator role. We love seeing candidates who take the time to connect their experiences with what we do at Cityworx.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cityworx Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Care Coordinator. Brush up on person-centred care principles and be ready to discuss how you’ve successfully managed complex care packages in the past.
✨Showcase Your Communication Skills
As a Care Coordinator, clear communication is vital. Prepare examples of how you've effectively liaised with clients, families, and multidisciplinary teams. Highlight any situations where your communication made a significant difference in care delivery.
✨Demonstrate Your Organisational Skills
You’ll need to manage multiple care packages, so be ready to talk about your organisational strategies. Discuss how you prioritise tasks, coordinate appointments, and ensure continuity of care for your clients.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios. Think about how you would handle challenges like managing a difficult client or adjusting care plans based on changing needs. This will show your problem-solving skills and adaptability.