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- Tasks: Coordinate high-quality, person-centred care for individuals with complex needs.
- Company: Established complex care business in Southwark, London.
- Benefits: Opportunity to make a real impact and grow within a supportive team.
- Other info: Join a dynamic team with opportunities for professional development.
- Why this job: Be the central point of contact, ensuring seamless and compassionate care delivery.
- Qualifications: 1+ years experience as a Care Coordinator and managing complex care packages.
The predicted salary is between 30000 - 40000 £ per year.
Cityworx are recruiting for an experienced Care Coordinator to join an established complex care business based in the Southwark, London area. As a Care Coordinator your role is to coordinate and oversee high-quality, person-centred care for individuals with complex needs. Acting as the central point of contact between clients, families, and multidisciplinary teams, the Care Coordinator ensures that care is delivered seamlessly, compassionately, and in line with best practice. This role offers the opportunity to play a key part in a growing business, where your contributions are both recognised and impactful as we continue to develop and evolve.
Key Responsibilities
- Act as the main point of contact for clients and families, offering clear guidance and support throughout their care journey.
- Coordinate appointments, referrals, and follow-up visits, ensuring continuity and consistency in care delivery.
- Collaborate with healthcare professionals to develop personalised care plans tailored to each client's needs.
- Monitor ongoing care, outcomes, and adjust plans as needed to achieve the best results.
- Maintain accurate records and ensure compliance with internal protocols and regulatory standards.
- Proactively manage care package mobilisation and onboarding of new clients in a timely and organised manner.
- Promote clear communication between internal teams, external partners, and families to ensure clarity of care plans and expectations.
- Take part in on-call responsibilities.
- Liaise with other departments within the company to support safe and sustainable growth.
- Manage a caseload of 10-15 complex care packages, ensuring all care delivery and compliance standards are met.
Requirements:
- 1 years experience as a Care Coordinator.
- Willing to participate in the on-call rota.
- Experience of managing complex care packages preferred.
- Participating and attending regular meetings.
- Participating in the recruitment of support workers.
- Managing and reviewing performance of complex care support workers through probation periods, management practices, supervision sessions, spot checks, training records and an annual appraisal.
Evening Care Coordinator employer: Cityworx Ltd
Contact Detail:
Cityworx Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies like Cityworx and reach out directly. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've successfully managed complex care packages or improved communication between teams. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly. So, don’t hesitate – get your application in and let’s make great things happen together!
We think you need these skills to ace Evening Care Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in managing complex care packages and your ability to communicate effectively with clients and families. We want to see how your skills align with our mission!
Showcase Your Experience: When detailing your previous roles, focus on specific examples that demonstrate your coordination skills and your understanding of person-centred care. We love seeing real-life scenarios where you've made a difference in someone's care journey.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate their thoughts effectively, just like we do with our clients and teams!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cityworx!
How to prepare for a job interview at Cityworx Ltd
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of care coordination and complex care needs. Be ready to discuss specific examples from your experience that showcase your ability to manage care packages and collaborate with healthcare professionals.
✨Showcase Your Communication Skills
As a Care Coordinator, communication is key. Prepare to demonstrate how you've effectively communicated with clients, families, and multidisciplinary teams in the past. Think of scenarios where your clear guidance made a difference in someone's care journey.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations. For example, how would you handle a sudden change in a client's condition? Practise articulating your thought process and decision-making skills to show you're capable of adapting to challenges.
✨Highlight Your Organisational Skills
With a caseload of 10-15 complex care packages, organisation is crucial. Prepare to discuss how you prioritise tasks, manage appointments, and ensure compliance with care standards. Use specific examples to illustrate your ability to keep everything running smoothly.