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- Tasks: Coordinate high-quality, person-centred care for individuals with complex needs.
- Company: Established complex care business in Southwark, London.
- Benefits: Impactful role with recognition and growth opportunities.
- Other info: Join a supportive team and help shape the future of care.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: 1+ years as a Care Coordinator and experience with complex care packages.
The predicted salary is between 30000 - 40000 £ per year.
Cityworx are recruiting for an experienced Care Coordinator to join an established complex care business based in the Southwark, London area. As a Care Coordinator your role is to coordinate and oversee high-quality, person-centred care for individuals with complex needs. Acting as the central point of contact between clients, families, and multidisciplinary teams, the Care Coordinator ensures that care is delivered seamlessly, compassionately, and in line with best practice. This role offers the opportunity to play a key part in a growing business, where your contributions are both recognised and impactful as we continue to develop and evolve.
Key Responsibilities
- Act as the main point of contact for clients and families, offering clear guidance and support throughout their care journey.
- Coordinate appointments, referrals, and follow-up visits, ensuring continuity and consistency in care delivery.
- Collaborate with healthcare professionals to develop personalised care plans tailored to each client's needs.
- Monitor ongoing care, outcomes, and adjust plans as needed to achieve the best results.
- Maintain accurate records and ensure compliance with internal protocols and regulatory standards.
- Proactively manage care package mobilisation and onboarding of new clients in a timely and organised manner.
- Promote clear communication between internal teams, external partners, and families to ensure clarity of care plans and expectations.
- Take part in on-call responsibilities.
- Liaise with other departments within the company to support safe and sustainable growth.
- Manage a caseload of 10-15 complex care packages, ensuring all care delivery and compliance standards are met.
Requirements:
- 1 years experience as a Care Coordinator.
- Willing to participate in the on-call rota.
- Experience of managing complex care packages preferred.
- Participating and attending regular meetings.
- Participating in the recruitment of support workers.
- Managing and reviewing performance of complex care support workers through probation periods, management practices, supervision sessions, spot checks, training records and an annual appraisal.
Care Co-ordinator - Twilights employer: Cityworx Ltd
Contact Detail:
Cityworx Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator - Twilights
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by practising common questions specific to care coordination. Think about scenarios where you've successfully managed complex care packages and be ready to share those stories. We want to see your passion and expertise shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves. We’re all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to the position.
We think you need these skills to ace Care Co-ordinator - Twilights
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing high-quality, person-centred care shine through. We want to see how your experience aligns with our mission to deliver compassionate support to individuals with complex needs.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language to describe your relevant experience and skills, especially in coordinating care and managing complex packages. We appreciate clarity!
Tailor Your Application: Don’t just send a generic application! Tailor it to highlight how your background fits the specific responsibilities of the Care Coordinator role. Mention your experience with multidisciplinary teams and how you’ve successfully managed care plans in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cityworx Ltd
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of care coordination and complex care packages. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you've successfully managed care plans or collaborated with healthcare professionals.
✨Showcase Your Communication Skills
As a Care Coordinator, communication is key. Prepare to demonstrate how you've effectively communicated with clients, families, and multidisciplinary teams in the past. You might even want to role-play some scenarios to show how you'd handle difficult conversations or ensure clarity in care plans.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face in the role. For example, how would you manage a sudden change in a client's condition? Think through your responses and be prepared to explain your thought process and decision-making skills.
✨Highlight Your Organisational Skills
With a caseload of 10-15 complex care packages, organisation is crucial. Be prepared to discuss how you prioritise tasks, manage appointments, and ensure compliance with standards. Sharing specific tools or methods you use to stay organised can really impress your interviewers.