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For Companies At a Glance
- Tasks: Manage client interactions and enhance experiences at global events.
- Company: Citywire connects all sides of the $100 trillion asset management industry through news and events.
- Benefits: Enjoy flexible working, generous holiday, well-being allowances, and a competitive pension scheme.
- Why this job: Join a dynamic team, travel internationally, and build strong client relationships in a supportive culture.
- Qualifications: Strong communication skills, attention to detail, and proficiency in MS Office are essential.
- Other info: Experience with Hubspot is a plus; familiarity with asset management is desirable but not required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Events Executive – Client Liaison
Are you passionate about client relationships and delivering outstanding experiences? Join Citywire’s Events team as a Client Liaison Executive, where you’ll play a crucial role in managing client interactions and ensuring the success of our global events. This role is ideal for someone with strong communication skills, attention to detail, and a passion for working within events. You’ll be travelling internationally, working closely with clients and internal teams to provide seamless event experiences.
What you’ll be doing:
- Managing and enhancing the overall client experience at Citywire events, both in the office and onsite at global events.
- Acting as the main point of contact for clients, fostering strong relationships and ensuring their needs are met.
- Frequently representing Citywire at events worldwide, ensuring smooth operations and exceptional client service.
- Handling key administrative tasks, such as managing client contracts, updating spreadsheets, and preparing client briefing documents.
- Working with internal teams to coordinate all aspects of onboarded client engagement and event logistics.
- Maintaining and updating event websites using Hubspot to keep clients informed and engaged.
What we’re looking for:
- Resilience & Professionalism: A robustness of character to navigate high-pressure situations, adapt to changing circumstances, and maintain composure while representing Citywire.
- Willingness & Ability to Travel: The role involves regular travel internationally as part of the events team.
- MS Office Proficiency: Strong skills in Microsoft Office applications.
- Communication Skills: Excellent written and verbal communication abilities to liaise with clients and colleagues effectively.
- Time & Project Management: The ability to manage multiple projects and deadlines with precision.
Attention to Detail: A meticulous approach to organising tasks and handling client information.
- Hubspot Knowledge: Experience using Hubspot to manage client interactions and websites would be useful but not essential.
- Industry Insight: Familiarity with the Asset Management industry is desirable, but not essential.
Meet Citywire
We cover – and connect – all sides of the $100 trillion global asset management industry – through our news, events and insights.
At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.
Join the team at the Heart of Wealth.
Our perks:
- Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
- Flexible working options.
- £480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
- Eye-test and glasses allowance.
- Competitive private pension scheme.
- Critical illness cover and group life assurance from day one of employment.
- Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
- Cycle to work scheme and annual travel card loans.
- Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
- Enhanced maternity and paternity leave
- After two years of continuous service, access group income protection, private medical, and dental insurance.
Citywire is an equal opportunities employer.
Events Executive - Client Liaison employer: Citywire
Contact Detail:
Citywire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive - Client Liaison
✨Tip Number 1
Familiarise yourself with Citywire's events and the asset management industry. Understanding their key clients and the types of events they host will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the events and asset management sectors. Attend industry-related events or webinars to meet potential colleagues and gain insights that could be beneficial during your application process.
✨Tip Number 3
Showcase your communication skills by preparing to discuss specific examples of how you've successfully managed client relationships or events in the past. This will demonstrate your ability to excel in the Client Liaison role.
✨Tip Number 4
If you have experience with Hubspot, be ready to talk about it! Even if it's not essential, demonstrating your willingness to learn and adapt to new tools can set you apart from other candidates.
We think you need these skills to ace Events Executive - Client Liaison
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Events Executive - Client Liaison position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationships and events. Use specific examples from your past experiences to demonstrate your communication skills, attention to detail, and ability to manage multiple projects.
Highlight Relevant Experience: In your CV, emphasise any previous roles or experiences that relate to client liaison, event management, or the asset management industry. Be sure to include any travel experience and proficiency in Microsoft Office and Hubspot.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Citywire
✨Showcase Your Communication Skills
As a Client Liaison Executive, strong communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. Consider sharing examples of how you've effectively communicated with clients or colleagues in past roles.
✨Highlight Your Attention to Detail
This role requires meticulous organisation and attention to detail. Bring up specific instances where your attention to detail made a difference in your work, whether it was managing client information or coordinating event logistics.
✨Demonstrate Resilience and Professionalism
The ability to handle high-pressure situations is crucial. Prepare to discuss times when you faced challenges in your previous roles and how you maintained professionalism while navigating those situations.
✨Familiarise Yourself with Hubspot
While Hubspot knowledge isn't essential, having a basic understanding can set you apart. If you have experience using Hubspot or similar platforms, be sure to mention it and explain how it helped you manage client interactions or event details.