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- Tasks: Manage client accounts and oversee email marketing campaigns with a focus on strategy and delivery.
- Company: Join Citywire, a leader in the global asset management industry, connecting all sides of a $100 trillion market.
- Benefits: Enjoy flexible working, generous holiday, well-being allowances, and access to tech purchase schemes.
- Why this job: Be part of a collaborative team that values integrity and offers opportunities for personal growth.
- Qualifications: Strong communication skills and experience in client-facing roles are essential; knowledge of asset management is a plus.
- Other info: Travel to central London and beyond is expected for client meetings.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for an Account Manager to join our Goldmine Team - the people behind the planning and delivery of our clients’ email marketing campaigns. If you enjoy working closely with clients, love a well-organised inbox, and want to be part of a collaborative team in a fast-moving global media business, this could be the role for you. This is a client-facing role, and building & maintaining strong relationships is essential, both virtually and in-person, so travel to central London and beyond is expected.
What you’ll be doing:
- You’ll be working across multiple client accounts at a strategic level, managing their campaigns and helping them get the most out of their email marketing. That means getting involved in everything from planning to reporting, including:
- Understanding clients’ needs and goals
- Advising on content, set-up, and best practice
- Overseeing campaign workflows and delivery
- Producing post-campaign KPI reports
- Offering recommendations and strategic advice
Day-to-day, you’ll juggle several accounts, so staying organised, paying close attention to detail, and being proactive are key. You’ll be in regular contact with clients (by email, phone, and face-to-face) so building great relationships and being confident in your communication is essential. You’ll also work closely with our Sales team to help drive client retention and spot opportunities to add extra value.
What we’re looking for:
- Experience in a client-facing or account management role
- Strong communication skills (written and verbal)
- Good organisational skills and time management
- High attention to detail
- Proficiency in MS Office
- Knowledge of the Asset Management industry is useful but not essential.
At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.
Our perks:
- Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
- Flexible working options.
- £480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
- Eye-test and glasses allowance.
- Competitive private pension scheme.
- Critical illness cover and group life assurance from day one of employment.
- Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
- Cycle to work scheme and annual travel card loans.
- Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
- After two years of continuous service, access group income protection, private medical, and dental insurance.
Citywire is an equal opportunities employer.
Account Manager - Marketing employer: Citywire
Contact Detail:
Citywire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Marketing
✨Tip Number 1
Familiarise yourself with the asset management industry. Even if it's not essential, having a basic understanding of the sector will help you connect better with clients and demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since this role involves regular client interaction, being able to convey ideas clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by discussing how you've managed multiple projects or accounts in the past. Highlighting your ability to juggle tasks effectively will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Citywire or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Account Manager - Marketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client-facing roles. Emphasise your communication skills and any experience with email marketing campaigns, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationships and your organisational skills. Mention specific examples of how you've successfully managed multiple accounts or campaigns in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any other tools you’ve used for managing campaigns. If you have knowledge of the Asset Management industry, be sure to include that as well.
Showcase Your Attention to Detail: Provide examples in your application that demonstrate your attention to detail and proactive approach. This could be through specific achievements or challenges you've overcome in previous roles.
How to prepare for a job interview at Citywire
✨Showcase Your Client Management Skills
Be prepared to discuss your previous experience in client-facing roles. Highlight specific examples where you successfully managed client relationships and how you addressed their needs, as this is crucial for the Account Manager position.
✨Demonstrate Organisational Skills
Since the role involves juggling multiple accounts, it's important to convey your organisational abilities. Share strategies or tools you use to stay organised and manage your time effectively, ensuring you can handle the demands of the job.
✨Communicate Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be ready to engage in discussions about how you would communicate with clients and collaborate with team members.
✨Research the Company and Industry
Familiarise yourself with Citywire and the asset management industry. Understanding their services and market position will help you tailor your responses and demonstrate your genuine interest in the company during the interview.
