Westminster City Council is seeking an Income Adviser to help deliver excellent customer service and meet performance targets. You will manage arrears accounts, draft letters, handle possession proceedings, visit homes and support universal credit cases.
Liaising with housing benefit, social services, NHS staff, solicitors and the DWP, you will offer holistic advice, including benefit calculations, income assessments and referrals to charities.
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Income Recovery Officer (Flexible Working) employer: Citywest Homes
Westminster City Council is an excellent employer, offering a dynamic work environment in the heart of central London. With a strong commitment to sustainability and community engagement, employees benefit from flexible working arrangements, professional development opportunities, and a collaborative culture that values innovation and teamwork. Join us to make a meaningful impact on recycling and waste management while enjoying the vibrant atmosphere of one of the UK's most iconic locations.
