Project Officer (Waste and Recycling) WCC624980 in City of Westminster

As Project Officer (Recycling and Waste Services), you can make a powerful contribution. Our work is high-profile and vital to enhancing the reputation of the City Council. You'll support the successful management of multiple contracted services and interconnected operational projects. Environmental Protection Act 1990, UK Waste Regulations and other related legislation will underpin your work. The goal: helping ensure waste and recycling collections are delivered safely, consistently, and effectively for residents.

You'll report to the Waste & Recycling Manager (Operations), working closely together to support the delivery of high-quality recycling and waste services. You will monitor, audit and report on the quality of work carried out by our Recycling and Waste Services Contract providers through research, evaluation, data analysis, performance monitoring and risk management. You'll also take on project work to support new operational initiatives, service developments and improvements.

You'll apply project management methodologies throughout delivery - establishing plans, governance, dependencies and performance reporting. You'll carry out site visits, inspections and meetings to investigate and resolve issues and complaints, as necessary. This means working closely with managing agents, housing providers, porters and concierges. More broadly, you'll produce reports for, and work across, government departments and local authorities on projects, proposals and operational initiatives.

We encourage a positive, proactive attitude to recycling and waste management throughout the borough. To help us achieve this, you'll collaborate with schools and businesses, as well as attend community events and festivals. With residents, you'll be quick to assist with enquiries, always providing excellent levels of customer service.

You'll be joining a small, supportive team with big responsibilities in the centre of London. Our work is a top priority for residents and expectations are high. There is scope to make this role your own and to develop. To be a success, you'll have experience in supporting or managing projects and programmes within the Public Sector, backed by a strong track record of delivery. You'll be familiar with a recycling and waste management setting.

The industry interests you, and you keep on top of legislation such as the Resources and Waste Strategy (2018) and Simpler Recycling statutory guidance. You'll also bring expertise in moderate supplier/contract monitoring. Plus, you've managed and maintained a variety of documents to support operational project delivery and business objectives. You're comfortable in a fast-paced environment, balancing multiple demands and achieving priorities. You're a natural collaborator with internal and external stakeholders. When conflicts arise, you remain tactful, diplomatic and professional. Crucially, you're passionate about delivering an effective service for our residents.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best.