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For Companies At a Glance
- Tasks: Support essential services in Highways, Bridges, and Climate Resilience for Westminster.
- Company: Westminster City Council, dedicated to serving the community with a focus on equality and diversity.
- Benefits: Flexible working patterns, inclusive environment, and impactful role for residents.
- Other info: Join a diverse team that values your contributions and supports your growth.
- Why this job: Make a real difference in the city while developing valuable skills.
- Qualifications: Understanding of highways functions and relevant legislation, or willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
As an Operations Assistant you can make a powerful contribution to Westminster's success. Working within Highways Services—a high‑profile area that plays a key role in maintaining the city's public realm—you will support the day‑to‑day operational delivery of essential services that residents rely on.
Key Responsibilities
- Work across a range of areas, including Highways, Bridges and Structures, Arboricultural services and Climate Resilience.
- Support teams, coordinate tasks, and collaborate with colleagues and partners to keep operations running smoothly.
- Collaborate closely with colleagues, partners and stakeholders to deliver a joined‑up and sustainable service.
- Build and maintain stakeholder relationships, resolving issues in a timely manner.
- Support policy development, analysis, advice and stakeholder briefings, using information to build fact‑based decisions.
- Spot improvement opportunities, identify and escalated risks, and respond to Freedom of Information requests and enquiries.
- Maintain clear responses to customer needs aligned with Council objectives.
- Work independently or as part of a team, staying calm under pressure and keeping wider team objectives in mind.
Qualifications & Skills
- Understanding of working within a highways function and knowledge of relevant legislation such as the New Roads and Street Works Act 1991, the Highways Act 1980 and Road Traffic legislation, or a demonstrated ability to learn and apply it.
- Organised and practical mindset; excellent accuracy and sound technical judgement.
- Confidence using Microsoft Word, Excel and PowerPoint.
- Commitment to equality, diversity and inclusion.
Benefits & Working Conditions
- Flexible working patterns and Agile working available.
- Opportunity to work in a role that delivers real value to residents and impacts the city.
- Work in an inclusive environment that values diversity.
Equality and Diversity
Westminster City Council encourages and welcomes applications from people from all backgrounds and strives for a workforce that represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and empowered to be their best.
Operations Assistant WCC624029 in City of Westminster employer: CityWest Homes
Contact Detail:
CityWest Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant WCC624029 in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Westminster City Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Highways Services and think about how your skills can contribute to their goals. Show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on answering questions clearly and confidently, especially around teamwork and problem-solving—key areas for an Operations Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Westminster City Council.
We think you need these skills to ace Operations Assistant WCC624029 in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Operations Assistant role. We want to see how you can contribute to our Highways Services and support the day-to-day operations.
Showcase Your Skills: Don’t forget to mention your experience with relevant legislation and your confidence in using Microsoft Office tools. We’re looking for someone organised and practical, so let us know how you fit that bill!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your understanding of stakeholder relationships and how you handle customer needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at CityWest Homes
✨Know Your Legislation
Familiarise yourself with key legislation like the New Roads and Street Works Act 1991 and the Highways Act 1980. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you coordinated tasks or managed multiple priorities effectively, as this is crucial for the Operations Assistant role.
✨Demonstrate Team Collaboration
Be ready to share experiences where you worked closely with colleagues or stakeholders. Emphasising your ability to collaborate and resolve issues will resonate well with the interviewers.
✨Emphasise Your Commitment to Diversity
Westminster City Council values equality and inclusion, so be sure to express your commitment to these principles. Share any relevant experiences that demonstrate your dedication to fostering an inclusive environment.