At a Glance
- Tasks: Manage client relationships and enhance marketing campaigns for diverse clients.
- Company: Join a thriving startup with a remote work culture and entrepreneurial spirit.
- Benefits: Flexible hours, remote work, and opportunities for personal growth.
- Other info: Ideal for self-motivated individuals who thrive in a dynamic, client-facing role.
- Why this job: Be your own boss while making a real impact in digital marketing.
- Qualifications: 2+ years in sales or business development; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We're a perfect fit for top account managers and existing entrepreneurs. Be your own boss, but have the power of a thriving startup. We're a next-generation platform. We are looking for a remote account manager to help facilitate communication between our clients and our team.
The Perfect Fit:
- 2+ years of sales and business development experience.
- Ability to work independently and set your own goals.
- Desire for more control over your day-to-day without micromanagement.
The 2 Major Duties of this Position:
- Client Satisfaction / Retention: You will be the day-to-day contact for our clients, responsible for relaying their feedback to our team of writers and editors. You will identify trending topics inside each client’s industry and apply them to unique client needs. You will create quarterly reports that illustrate positive results and provide feedback on areas needing improvement.
- Continual Campaign Enhancement: This is not a sales position, and you will not be required to upsell; however, you will strengthen campaigns with a deep understanding of each client’s audience and goals. This may include adding additional services, but it will more likely mean providing thoughts and input that will synergize the relationship between our agency and the client.
Here are the details:
- This is a remote position. You will need a quiet place to hold calls (not Starbucks or similar).
- You will need a phone, a computer, and good wifi.
- Though hours can be a little flexible, you will need to commit to mostly workday, weekday hours, and you must be available to take calls with clients.
Most importantly, this is a client-facing position. You will be interacting with our customers most of the time. If you do not like talking to people, find quick problem solving frustrating, or cannot think on your feet, then this job is not a good fit.
Note: Working from home requires significant self-motivation to handle life's various demands successfully for an extended period of time. You should have proof that this is something you can manage before applying for this job.
Here's what this job will entail:
- Initial 2 weeks: You will be trained in the tools we use, how our internal processes work, and shadow on client calls and emails.
- Weeks 3–6: With light supervision and input, you will respond to client emails and take a more active role on client calls.
- Week 6 and beyond: You will be the primary point of contact for some of our clients, keeping a bird’s-eye view of their campaigns and passing along their needs to our team. You will be responsible for weekly email check-ins and quarterly reports, and participate in onboarding new clients.
Digital Marketing Manager in Edinburgh employer: Cityview Helicopter Tours
Join a dynamic and innovative team where you can truly take charge of your career as a Digital Marketing Manager. Enjoy the flexibility of remote work while being part of a supportive culture that values independence and creativity, offering ample opportunities for professional growth and development. With a focus on client satisfaction and campaign enhancement, you'll have the chance to make a meaningful impact in a thriving startup environment.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Marketing Manager in Edinburgh
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend virtual events, and connect with potential clients or colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You’ll want to be able to communicate your skills and experience clearly and confidently. We suggest rehearsing with a friend or in front of a mirror to nail that first impression.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your past successes in digital marketing. This will help us see how you can bring value to our clients and campaigns.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to follow our process!
We think you need these skills to ace Digital Marketing Manager in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re looking for someone who can connect with clients, so a friendly tone goes a long way.
Tailor Your Experience:Make sure to highlight your relevant experience in sales and business development. We want to know how your past roles have prepared you for this position. Use specific examples that demonstrate your ability to work independently and manage client relationships effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Cityview Helicopter Tours
✨Know Your Clients
Before the interview, research the company’s clients and their industries. Understanding their needs and challenges will help you demonstrate how you can enhance client satisfaction and retention, which is a key part of the role.
✨Showcase Your Independence
Since this position requires self-motivation and the ability to work independently, be prepared to share examples from your past experiences where you successfully managed your own projects or goals without micromanagement.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Be ready to discuss how you would handle feedback, identify trending topics, and enhance campaigns based on client needs. This shows you can think on your feet and are ready for the client-facing aspect of the job.
✨Set Up Your Space
Since this is a remote position, ensure you have a quiet, professional space for the interview. Test your tech setup beforehand to avoid any hiccups during the call. A smooth interview experience reflects your readiness for remote work.
