At a Glance
- Tasks: Manage relationships with transport authorities and drive sales from start to finish.
- Company: Join CitySwift, the leading data platform for public transport innovation.
- Benefits: Enjoy competitive salary, flexible working, and generous leave policies.
- Other info: Dynamic role with opportunities for professional development and industry influence.
- Why this job: Make a real impact on sustainable public transport while growing your career.
- Qualifications: 3+ years in B2B SaaS sales, especially in public transport solutions.
The predicted salary is between 50000 - 65000 £ per year.
About CitySwift
As the world's leading intelligent data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities, such as National Express, Go-Ahead Group, Transport for London and many more. CitySwift is in accelerated growth mode with 200% YOY revenue growth in 2024. CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 3 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.
At CitySwift, you’ll get the opportunity to take ownership, deliver measurable impact and develop professionally - reshape the future of public transport by accelerating CitySwift’s growth!
Role Overview:
As an Account Manager at CitySwift, you will manage the full commercial relationship with a portfolio of enterprise transport authorities and operators, taking ownership of the sales cycle from pipeline generation through to contract award, expansion and renewal. You will combine deep industry knowledge with strong stakeholder management to position CitySwift as a trusted strategic partner to transport authorities, local government organisations and transport operators. Success in this role requires the ability to navigate complex public sector environments, engage with multiple decision-makers and align commercial opportunities with broader transport policy, operational and passenger outcomes. This is a role for a commercially driven, highly credible individual who can confidently engage technical, operational and executive stakeholders, while building long-term partnerships with some of the UK's largest and most influential transport organisations.
Key Responsibilities:
- Manage the end-to-end sales cycle from pipeline generation to contract award, expansion and renewal, maintaining accurate forecasting and activity tracking in CRM.
- Develop and execute account strategies for enterprise transport authorities, local authorities, combined authorities and transport operators across the UK and Ireland.
- Build relationships with a broad range of stakeholders, including transport planners, operations teams, procurement teams, senior leadership and executive decision-makers.
- Navigate public sector procurement processes, frameworks and governance structures to drive successful commercial outcomes.
- Build a deep understanding of the public transport sector, CitySwift's suite of solutions and key market trends impacting transport authorities and operators.
- Create and nurture long-term partnerships with executive and operational stakeholders, influencing through thought leadership, industry best practice and product expertise.
- Represent CitySwift at industry events, conferences and transport authority forums, strengthening our market presence and industry relationships.
- Support CitySwift's broader commercial development by sharing market intelligence and customer feedback with Product, Engineering and Customer Success teams.
Qualifications, skills & experience:
- 3+ years of experience in enterprise B2B SaaS sales, with experience selling complex transport solutions to public sector organisations, transport authorities or other enterprise customers.
- Demonstrated experience engaging and influencing stakeholders across local government, transport authorities or similarly complex organisations.
- Strong understanding of public sector procurement processes, frameworks and governance structures within the UK market.
- Comfortable leading detailed technical, operational and commercial conversations, with excellent written and verbal communication skills.
- Proven ability to build relationships with senior decision-makers, including Directors, Heads of Service and C-suite stakeholders.
- High agency and accountability, with the ability to manage multiple complex opportunities simultaneously and deliver against revenue targets.
- Highly organised and disciplined in CRM management, account planning and forecasting.
We value, recognise and reward our people:
- Competitive market salary.
- Health and Life Insurance and matched pension schemes.
- 25 days annual leave, with additional company days off throughout the year.
- Flexible working hours and hybrid/remote working opportunities including a Work Abroad Programme.
- Paid Sick, Maternity and Paternity benefits.
- Employee Assistance Programme (EAP), mental health and wellbeing supports.
- Employee referral program with opportunity to earn up to 4,000 per referral.
- Annual Service recognition benefits (Additional Annual leave and pension contributions).
Account Manager - UK Authorities in London employer: CitySwift
CitySwift is an exceptional employer, offering a dynamic work environment where innovation meets purpose. With a strong focus on professional development and a commitment to sustainability in public transport, employees enjoy competitive salaries, flexible working arrangements, and comprehensive health benefits. Join us in reshaping the future of public transport while benefiting from a culture that values ownership, collaboration, and meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - UK Authorities in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like CitySwift.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by CitySwift. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Account Manager - UK Authorities in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at CitySwift, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at CitySwift and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into CitySwift. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at CitySwift
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at CitySwift.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to CitySwift.
