At a Glance
- Tasks: Manage relationships with transport authorities and drive sales from start to finish.
- Company: Join CitySwift, a leading data platform revolutionising public transport globally.
- Benefits: Enjoy competitive salary, flexible working, and generous leave policies.
- Other info: Dynamic role with opportunities for professional development and industry influence.
- Why this job: Make a real impact on sustainable transport while growing your career.
- Qualifications: 3+ years in B2B SaaS sales, especially in public transport solutions.
The predicted salary is between 49500 - 60500 £ per year.
About CitySwift
As the world's leading intelligent data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 3 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.
Role Overview:
As an Account Manager at CitySwift, you will manage the full commercial relationship with a portfolio of enterprise transport authorities and operators, taking ownership of the sales cycle from pipeline generation through to contract award, expansion and renewal. You will combine deep industry knowledge with strong stakeholder management to position CitySwift as a trusted strategic partner to transport authorities, local government organisations and transport operators.
Key Responsibilities:
- Manage the end-to-end sales cycle from pipeline generation to contract award, expansion and renewal, maintaining accurate forecasting and activity tracking in CRM.
- Develop and execute account strategies for enterprise transport authorities, local authorities, combined authorities and transport operators across the UK and Ireland.
- Build relationships with a broad range of stakeholders, including transport planners, operations teams, procurement teams, senior leadership and executive decision-makers.
- Navigate public sector procurement processes, frameworks and governance structures to drive successful commercial outcomes.
- Build a deep understanding of the public transport sector, CitySwift's suite of solutions and key market trends impacting transport authorities and operators.
- Create and nurture long-term partnerships with executive and operational stakeholders, influencing through thought leadership, industry best practice and product expertise.
- Represent CitySwift at industry events, conferences and transport authority forums, strengthening our market presence and industry relationships.
- Support CitySwift's broader commercial development by sharing market intelligence and customer feedback with Product, Engineering and Customer Success teams.
Qualifications, skills & experience:
- 3+ years of experience in enterprise B2B SaaS sales, with experience selling complex transport solutions to public sector organisations, transport authorities or other enterprise customers.
- Demonstrated experience engaging and influencing stakeholders across local government, transport authorities or similarly complex organisations.
- Strong understanding of public sector procurement processes, frameworks and governance structures within the UK market.
- Comfortable leading detailed technical, operational and commercial conversations, with excellent written and verbal communication skills.
- Proven ability to build relationships with senior decision-makers, including Directors, Heads of Service and C-suite stakeholders.
- High agency and accountability, with the ability to manage multiple complex opportunities simultaneously and deliver against revenue targets.
- Highly organised and disciplined in CRM management, account planning and forecasting.
We value, recognise and reward our people:
- Competitive market salary.
- Health and Life Insurance and matched pension schemes.
- 25 days annual leave, with additional company days off throughout the year.
- Flexible working hours and hybrid/remote working opportunities including a Work Abroad Programme.
- Paid Sick, Maternity and Paternity benefits.
- Employee Assistance Programme (EAP), mental health and wellbeing supports.
- Employee referral program with opportunity to earn up to 4,000 per referral.
- Annual Service recognition benefits (Additional Annual leave and pension contributions).
Account Manager employer: CitySwift
CitySwift is an exceptional employer that champions innovation and sustainability in public transport, offering employees the chance to make a significant impact on global transportation systems. With a strong focus on professional development, competitive benefits including flexible working arrangements, and a supportive work culture, CitySwift empowers its team to thrive while contributing to a mission that optimises billions of passenger journeys annually. Join us in reshaping the future of public transport and enjoy a rewarding career in a rapidly growing company.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at CitySwift, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CitySwift. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CitySwift:When writing your cover letter, make sure to tailor your message specifically for CitySwift. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CitySwift
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CitySwift that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CitySwift that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CitySwift’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
