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- Tasks: Build relationships and develop strategies to drive growth for SME customers.
- Company: Dynamic logistics company based in the UK with a focus on customer success.
- Benefits: Competitive salary, travel opportunities, and a chance to enhance customer experiences.
- Why this job: Join a vibrant team and make a real impact on customer relationships and business growth.
- Qualifications: Strong commercial awareness, problem-solving skills, and Salesforce experience preferred.
- Other info: Exciting role with daily travel and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic logistics company based in the United Kingdom is seeking a Customer Relationship Manager to manage a portfolio of SME customers. This role focuses on building relationships, developing account strategies, and driving growth through upsell opportunities.
The successful candidate will demonstrate strong commercial awareness, problem-solving skills, and the ability to enhance the customer experience. Daily travel within the assigned area is required. Salesforce experience is preferred for this position.
Strategic Account Growth & Retention Lead in Plymouth employer: CitySprint
Contact Detail:
CitySprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Growth & Retention Lead in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Understand their customer base and think about how you can drive growth for SME customers. This will show you're not just interested in the role, but that you’re ready to make an impact!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with account management and upselling strategies. Highlight any Salesforce experience you have, as it’s a big plus for this role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the position. Let’s get you that dream job!
We think you need these skills to ace Strategic Account Growth & Retention Lead in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Account Growth & Retention Lead role. Highlight your relationship-building abilities and any relevant experience in account management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer relationships and how you can drive growth for our SME customers. Be specific about your problem-solving skills and commercial awareness.
Showcase Your Salesforce Skills: If you've got experience with Salesforce, make sure to mention it! We love candidates who can hit the ground running, so highlight any relevant projects or achievements that demonstrate your proficiency with this tool.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at CitySprint
✨Know Your Customers
Before the interview, research the company’s SME customer base and understand their needs. Be ready to discuss how you can build relationships and develop account strategies that cater specifically to these customers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your problem-solving skills by discussing specific situations where you enhanced the customer experience or drove growth through upselling.
✨Familiarise Yourself with Salesforce
If you have experience with Salesforce, be sure to mention it! If not, take some time to learn the basics. Being able to discuss how you would use Salesforce to manage accounts and track customer interactions will impress your interviewers.
✨Demonstrate Commercial Awareness
Stay updated on industry trends and the logistics sector. During the interview, show that you understand the market dynamics and how they affect SME customers. This will demonstrate your commercial awareness and ability to drive strategic growth.
