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- Tasks: Manage SME customer relationships and drive account growth through upselling.
- Company: Dynamic logistics company in the UK with a focus on customer experience.
- Benefits: Competitive salary, travel opportunities, and a vibrant work culture.
- Why this job: Join a fast-paced environment and make a real difference in customer satisfaction.
- Qualifications: Strong commercial awareness, problem-solving skills, and Salesforce experience preferred.
- Other info: Daily travel required, offering diverse experiences and networking opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic logistics company in the United Kingdom is looking for a Customer Relationship Manager to manage SME customer relationships. The role will involve developing account growth through upselling and enhancing the overall customer experience.
Applicants should have strong commercial awareness and problem-solving skills, with preferred experience in Salesforce. Daily travel within the area is a requirement of this position.
Key Account Growth & Retention Manager in Plymouth employer: CitySprint
Contact Detail:
CitySprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Growth & Retention Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a role like Key Account Growth & Retention Manager. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your Salesforce skills! If you've got experience with Salesforce, make sure to highlight it in conversations and during interviews. This is a key tool for managing customer relationships, and we want to see how you can leverage it to drive account growth.
✨Tip Number 3
Prepare for those problem-solving scenarios! In interviews, be ready to discuss how you've tackled challenges in previous roles. Think of specific examples where you enhanced customer experiences or drove growth – this will show you're the right fit for the dynamic environment we're looking for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, so don’t hesitate to hit that apply button and let us know why you’re the perfect match for the role!
We think you need these skills to ace Key Account Growth & Retention Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing customer relationships and account growth. Use specific examples that showcase your problem-solving skills and any relevant experience with Salesforce.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about enhancing customer experiences and how your commercial awareness can benefit us. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use metrics where possible to demonstrate how you’ve successfully upsold or improved customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CitySprint
✨Know Your Customer
Before the interview, research the company’s current SME customer base and their needs. Understanding their pain points will help you demonstrate how you can enhance customer relationships and drive account growth.
✨Showcase Your Salesforce Skills
If you have experience with Salesforce, be ready to discuss specific examples of how you've used it to manage customer relationships or drive sales. Prepare to explain how you can leverage this tool to improve the customer experience in your new role.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of past experiences where you successfully resolved customer issues or improved processes, and be ready to share these stories during the interview.
✨Demonstrate Commercial Awareness
Stay updated on industry trends and challenges within the logistics sector. Being able to discuss how these factors impact customer relationships will show your potential employer that you have the commercial awareness they’re looking for.
