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- Tasks: Manage daily courier resources and ensure top-notch service delivery.
- Company: Leading courier services provider in Greater London.
- Benefits: Competitive salary, employee benefits, and a supportive work environment.
- Why this job: Join a dynamic team focused on service excellence and operational efficiency.
- Qualifications: Strong communication and organisational skills; transport industry experience is a plus.
- Other info: Great opportunity for career growth in a fast-paced industry.
The predicted salary is between 27000 - 31000 £ per year.
A leading courier services provider in Greater London is seeking an Operations Controller to manage daily courier resources and ensure compliance with customer SLAs. In this role, you will support the Service Centre Manager in creating a KPI-driven environment focused on service excellence.
The successful candidate should have strong communication and organizational skills, with previous experience in the transport industry being a plus.
The salary ranges between £27,000 and £31,000 annually with various employee benefits.
Operations Controller: Courier Network Optimizer in London employer: CitySprint
Contact Detail:
CitySprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller: Courier Network Optimizer in London
✨Tip Number 1
Network like a pro! Reach out to people in the courier and transport industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Knowing their services and challenges will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Operations Controller role, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Operations Controller: Courier Network Optimizer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the transport industry and any relevant skills that align with the Operations Controller role. We want to see how you can contribute to our KPI-driven environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about courier services and how your strong communication and organisational skills make you the perfect fit for our team.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your ability to manage resources effectively and ensure compliance with SLAs. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CitySprint
✨Know Your Numbers
As an Operations Controller, you'll be dealing with KPIs and metrics. Brush up on relevant statistics and examples from your past experience that demonstrate your ability to manage and optimise courier resources effectively.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare to discuss how you've successfully communicated with teams or clients in the past, especially in high-pressure situations. Think of specific examples where your communication made a difference.
✨Understand the SLA Landscape
Familiarise yourself with Service Level Agreements (SLAs) relevant to the courier industry. Be ready to discuss how you would ensure compliance with these SLAs and what strategies you would implement to maintain service excellence.
✨Demonstrate Organisational Prowess
This role requires excellent organisational skills. Prepare to share examples of how you've managed multiple tasks or projects simultaneously, particularly in a transport or logistics context. Highlight any tools or methods you used to stay organised.
