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- Tasks: Lead a dynamic sales team to achieve targets and drive business growth.
- Company: Join CitySprint, the UK's leading courier service provider, committed to innovation and customer satisfaction.
- Benefits: Enjoy generous holiday allowances, birthday leave, wellness programs, and discounts on high-street brands.
- Why this job: Be part of a vibrant culture focused on teamwork, growth, and making a real impact.
- Qualifications: Proven leadership skills, adaptability, and a passion for customer service are essential.
- Other info: A DBS check is required; we value integrity and commitment.
The predicted salary is between 31290 - 42684 £ per year.
Location: Warwick
Salary: £31,290 - £42,684
Hours: 37.5 hours, Monday to Friday
Benefits and perks:
- An impressive holiday allowance that rises in line with your years of service.
- Additional day off for your birthday.
- Death in Service allowance.
- Enhanced Maternity and Paternity leave.
- Complimentary day of annual leave for family moments.
- Access to a health and wellness program.
- ‘Medicash Perks at Work’ for high-street discounts.
- Ride to work scheme.
- Interest-free season ticket loans (available after a year’s service).
Who are we? CitySprint is on a fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas. We invest in our people, service offering, and customer proposition to be more intuitive, capable, and responsive to our customers' needs.
What will I be doing? Your role will be to maximise performance and deliver against budget for the business. You will take ownership of all associated processes, KPIs, and deliverables within the SME day-to-day function. Ensure that the highest standards are adhered to and demonstrate a true customer-centric focus by delivering overall retention and growth targets across your respective team.
Role & Responsibilities:
- Deliver against your team's target for new business, retention, portfolio development, and appointments set for TMs.
- Ensure your team is appropriately resourced while meeting agreed KPIs and revenue targets.
- Support colleagues and ensure adherence to workflow processes.
- Produce analytics for the Account Director and demonstrate adherence to all KPIs.
- Secure new business to help support the team achieve targets.
- Manage and review the quality of outbound engagement through regular monitoring.
- Verify that all outbound customer engagement standards are met.
The key skills needed for the role include:
- Proven ability to quickly learn new applications, processes, and procedures.
- Adaptability within a fast-paced environment.
- Personable and approachable with a focus on Customer and Colleague alike.
- Using leadership skills to encourage, motivate, and build team spirit.
- Effective time management skills and meeting deadlines.
- Self-motivation and ambition to succeed.
- Managing a team of executives.
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
If this Inside Sales Manager sounds like you, we want to hear from you! Please send us your CV and covering letter outlining why you’re the best person for the job. We do not require the assistance of agencies with this vacancy.
Inside Sales Manager(Team leader) in Warwick employer: CitySprint
Contact Detail:
CitySprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Manager(Team leader) in Warwick
✨Tip Number 1
Familiarise yourself with CitySprint's core values and customer-centric approach. During your interview, demonstrate how your leadership style aligns with these values and how you can enhance team performance while keeping the customer at the forefront.
✨Tip Number 2
Brush up on your knowledge of Salesforce and analytics tools. Being able to discuss how you would leverage these systems to track KPIs and improve team performance will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully managed a sales team in a fast-paced environment. Highlight specific instances where you motivated your team to exceed targets, as this will resonate well with the hiring managers.
✨Tip Number 4
Network with current or former employees of CitySprint if possible. Gaining insights into the company culture and expectations can give you an edge in your interview and help you tailor your responses to what they value most.
We think you need these skills to ace Inside Sales Manager(Team leader) in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Inside Sales Manager role. Focus on your leadership abilities, customer-centric approach, and any experience in sales or team management.
Craft a Compelling Cover Letter: In your cover letter, clearly explain why you are the best fit for the position. Mention specific examples of how you've met KPIs in previous roles and how you can contribute to CitySprint's goals.
Highlight Key Skills: Emphasise your adaptability, time management, and self-motivation in both your CV and cover letter. These are crucial for thriving in a fast-paced environment like CitySprint.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CitySprint
✨Know Your Numbers
As an Inside Sales Manager, you'll need to demonstrate your understanding of KPIs and revenue targets. Be prepared to discuss specific metrics you've achieved in previous roles and how you plan to meet or exceed the targets set by the company.
✨Showcase Leadership Skills
This role requires strong leadership abilities. Think of examples where you've successfully motivated a team or improved team performance. Highlight your approach to building team spirit and how it aligns with CitySprint's values.
✨Familiarise Yourself with Salesforce
Since you'll be logging activities within Salesforce, it's crucial to show familiarity with this tool. If you have experience using similar CRM systems, mention that and express your eagerness to learn quickly.
✨Emphasise Customer Centricity
CitySprint values a customer-centric approach. Prepare to discuss how you've prioritised customer needs in past roles and how you plan to maintain high standards of customer engagement in this position.
