CitySprint is seeking a Customer Experience Agent in Bristol to support day-to-day management of key and complex contracts. You will deliver exceptional service, handle queries, bookings, and updates while ensuring SLAs are met and issues are resolved at first contact.
You will work with internal teams, couriers, suppliers, and clients to maintain smooth operations and a consistently high standard of service, contributing to CitySprint’s reputation for reliable, responsive logistics.
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Customer Experience Specialist — Maternity Cover employer: CitySprint
CitySprint is an excellent employer that values its employees by fostering a dynamic and supportive work culture in Letchworth. With a strong focus on employee growth opportunities and a commitment to performance excellence, you will thrive in a fast-paced logistics environment where your contributions directly impact customer satisfaction. Join us to be part of a team that prioritises service and safety while offering unique advantages such as flexible working hours and a collaborative atmosphere.
