CitySprint is seeking a Contact Centre Agent in London to support customers across phone, email and digital channels. You will resolve queries at first point of contact and uphold SLAs and KPIs.
This full-time maternity cover role offers 25 days holiday, enhanced family leave and wellbeing benefits, with DBS check. You will work Monday to Friday, 8 am to 5 pm, in our London office, providing reliable service and accurate booking updates.
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Customer Experience Agent – Fast-Paced Centre (Mat Cover) employer: CitySprint
CitySprint is an excellent employer that values its employees by fostering a dynamic and supportive work culture in Letchworth. With a strong focus on employee growth opportunities and a commitment to performance excellence, you will thrive in a fast-paced logistics environment where your contributions directly impact customer satisfaction. Join us to be part of a team that prioritises service and safety while offering unique advantages such as flexible working hours and a collaborative atmosphere.
