CitySprint is seeking a Customer Experience Agent in Bristol to support day-to-day management of key contracts and ensure high-quality service delivery. You will handle inquiries, bookings, and updates while maintaining strong operational standards.
The role emphasizes first-contact resolution, collaboration with internal teams and clients, and adherence to SLAs to sustain CitySprint’s reputation for reliable, efficient courier services.
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Customer Experience Agent - Fast‑Paced Logistics Support employer: CitySprint
CitySprint is an excellent employer that values its employees by fostering a dynamic and supportive work culture in Letchworth. With a strong focus on employee growth opportunities and a commitment to performance excellence, you will thrive in a fast-paced logistics environment where your contributions directly impact customer satisfaction. Join us to be part of a team that prioritises service and safety while offering unique advantages such as flexible working hours and a collaborative atmosphere.
