At a Glance
- Tasks: Coordinate couriers and support the control team to ensure smooth operations.
- Company: Join CitySprint, a leading UK logistics business with a focus on same-day services.
- Benefits: Enjoy 25 days annual leave, enhanced family leave, and mental health support.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a real impact in a fast-paced environment where your work matters.
- Qualifications: Experience in customer service or operations; strong communication and organisational skills.
The predicted salary is between 26811 - 26811 £ per year.
Location: Manchester
Salary: £26,811.20
Hours: 40 hours
Shifts: Monday to Friday, Shift will vary between 7 am to 4 pm / 10 am to 7 pm
Contract: Permanent
What you’ll get at CitySprint:
- 25 days’ annual leave plus bank holidays, and a day off for your birthday
- Enhanced maternity and paternity leave
- Free access to mental health support, including 1:1 therapy
- Healthcare and wellbeing benefits
- Extra family-friendly days for key life moments, plus death in service cover
The role:
This role sits at the heart of our Service Centre. As an Operations Coordinator, you’ll help keep things moving day to day coordinating couriers, supporting the control team, and making sure collections and deliveries meet customer SLAs.
Why CitySprint:
What we do matters — from everyday deliveries to time-critical ones — and this role helps make sure it happens. You’ll see the impact of your work and know you’re playing a part in keeping things running when it counts.
Who we are:
CitySprint is a UK-wide logistics business delivering same-day and time-critical services for customers who need things done right, first time. We work at pace, rely on good judgement, and trust our people to take ownership. We’re also part of DPD and the wider Geopost group, which gives us the backing, scale and stability of a leading international delivery network — while CitySprint remains very much its own business, with a distinct focus and pace. It’s a busy, fast-moving role where priorities can change quickly, and you’ll be trusted to stay organised, communicate clearly, and solve problems as they arise.
What you’ll be doing:
- Coordinating designated couriers to meet customer SLAs
- Supporting drivers and resolving day-to-day queries
- Working closely with colleagues across operations and control
- Keeping systems updated accurately (e.g. CityTrak / X-Despatch)
- Adapting plans and priorities as the day changes
What we’re looking for:
- Experience in a busy operational or customer service environment
- Confident communicator who can juggle multiple tasks
- Organised, accurate and comfortable using systems
- Basic Microsoft Office skills
- Experience in logistics or courier operations is helpful, but not essential — we’re more interested in the right attitude and approach.
All successful candidates will be required to complete a DBS check.
Operations Coordinator in Salford employer: Citysprint UK Ltd
At CitySprint, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. With 25 days of annual leave, enhanced family leave, and access to mental health support, our Manchester-based Operations Coordinator role provides a fulfilling opportunity to make a real impact in a fast-paced logistics environment. Join us and be part of a dynamic team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Salford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Citysprint UK Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Citysprint UK Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Citysprint UK Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in Salford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Citysprint UK Ltd:This is your chance to really connect with the team at Citysprint UK Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Citysprint UK Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Citysprint UK Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Citysprint UK Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
