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- Tasks: Drive growth in SME accounts through proactive sales and customer engagement.
- Company: Join CitySprint, a leading courier service provider in the UK.
- Benefits: Enjoy 25 days holiday, birthday off, wellness programmes, and discounts.
- Why this job: Make an impact in a dynamic role with real growth opportunities.
- Qualifications: Experience in telesales, strong communication skills, and CRM knowledge.
- Other info: Office-based role with a supportive team and career development.
The predicted salary is between 26000 - 28000 £ per year.
Salary: £26,000-£28,000
Hours: 37.5 hours, Monday to Friday
Location: Manchester/Office Based
Benefits and perks:
- Impressive holiday allowance of 25 days.
- Additional day off for your birthday.
- Death in Service allowance.
- Enhanced Maternity and Paternity leave.
- Complimentary day of annual leave.
- Access to a health and wellness program.
- Medicash Perks at Work for discounts and rewards.
- Ride to work scheme.
Who are we?
CitySprint is on a fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, capable, and responsive to our customers’ needs.
This is where YOU come in!
What will I be doing?
This is an office-based role which focuses on driving growth in the SME market. You will be responsible for a portfolio and will be targeted to deliver new business, retention and growth as well as supporting the regional Business Development Executives through the generation of face-to-face appointments.
Responsibilities within the Inside Sales Executive role:
- Manage a portfolio of existing Inside Sales customers through regular outbound call activity.
- Identify upsell and cross-sell opportunities within the current customer portfolio.
- Manage new business and growth opportunities through the CitySprint opportunity sales cycle.
- Achievement of all KPIs including the generation of appointments for the respective Business Development Executives.
- Maintain accurate records of all customer interactions in Salesforce.
- Work closely with local operational teams and internal stakeholders to support customer queries.
The key skills we need you to have for the role include:
- Proven success in telesales or inside sales.
- Strong written and verbal communication skills.
- Ability to handle objections and engage customers.
- Skilled in cross-selling and upselling.
- Experience transitioning accounts from non-trading to active status.
- Ability to build multi-contact strategies and retain client relationships.
- Effective stakeholder collaboration across all functions.
- Proactive approach to process improvement and customer experience.
- Previous experience with CRM systems (preferably Salesforce).
The successful candidate will be required to undergo a DBS check as part of the recruitment process.
If this Inside Sales Executive role sounds like a great fit we would love to hear from you!
Inside Sales Executive - Grow SME Accounts (Manchester) employer: Citysprint UK Ltd
Contact Detail:
Citysprint UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Executive - Grow SME Accounts (Manchester)
✨Tip Number 1
Get to know the company inside out! Research CitySprint's values, services, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your experience in telesales and driving revenue growth makes you the perfect fit for the Inside Sales Executive role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CitySprint team!
We think you need these skills to ace Inside Sales Executive - Grow SME Accounts (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Executive role. Highlight your experience in telesales or inside sales, and don’t forget to showcase your success in driving revenue growth. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and your ability to handle objections – these are key for us at CitySprint.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your achievements in previous roles. Whether it’s hitting KPIs or successfully upselling, we love to see quantifiable results that demonstrate your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific KPIs you've hit in previous roles, especially in telesales or inside sales. This shows you understand what drives success in the role and can back it up with evidence.
✨Master the Art of Objection Handling
Since this role involves engaging customers and handling objections, prepare examples of how you've successfully navigated tough conversations in the past. Think about times when you turned a 'no' into a 'yes' and be ready to share those stories.
✨Showcase Your CRM Savvy
Familiarity with CRM systems, particularly Salesforce, is crucial. If you have experience using these tools, be prepared to discuss how you've leveraged them to manage customer relationships and drive sales. If not, do a bit of research to show your willingness to learn.
✨Engage with the Company Values
CitySprint values commitment and hard work. Research their company culture and think about how your personal values align with theirs. During the interview, weave in how your approach to sales and customer service reflects their mission to provide outstanding service.