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For Companies At a Glance
- Tasks: Drive growth in the SME market through proactive sales and customer engagement.
- Company: Join CitySprint, a leading courier service provider in the UK.
- Benefits: Enjoy 25 days holiday, birthday off, and enhanced family leave.
- Why this job: Make an impact in a dynamic role with excellent career growth opportunities.
- Qualifications: Experience in telesales or inside sales with strong communication skills.
- Other info: Work in a supportive environment with a focus on wellbeing and professional development.
The predicted salary is between 22000 - 28000 £ per year.
Salary: £26,000-£28,000
Hours: 37.5 hours, Monday to Friday
Location: Manchester/Office Based
Benefits and perks
- An impressive holiday allowance of 25 days.
- Additional day off for your birthday.
- Death in Service allowance.
- Enhanced Maternity and Paternity leave.
- Complimentary day of annual leave for family moments.
- Access to a health and wellness program.
- ‘Medicash Perks at Work’ for discounts and rewards.
- Ride to work scheme.
Who are we?
CitySprint is on a fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas. We invest in our people, service offering, and customer proposition to be more intuitive, capable, and responsive to our customers’ needs.
What will I be doing?
This is an office-based role focusing on driving growth in the SME market. You will manage a portfolio and be targeted to deliver new business, retention, and growth while supporting regional Business Development Executives through generating face-to-face appointments.
Responsibilities:
- Manage a portfolio of existing Inside Sales customers through regular outbound call activity.
- Identify upsell and cross-sell opportunities within the current customer portfolio.
- Manage new business and growth opportunities through the CitySprint opportunity sales cycle.
- Achieve all KPIs including generating appointments for Business Development Executives.
- Maintain accurate records of all customer interactions in Salesforce.
- Work closely with local operational teams and internal stakeholders to support customer queries.
Key skills required:
- Proven success in telesales or inside sales.
- Strong written and verbal communication skills.
- Ability to handle objections and engage customers.
- Skilled in cross-selling and upselling.
- Experience transitioning accounts from non-trading to active status.
- Ability to build multi-contact strategies and retain client relationships.
- Effective stakeholder collaboration.
- Proactive approach to process improvement.
- Previous experience with CRM systems (preferably Salesforce).
Successful candidates will be required to undergo a DBS check as part of the recruitment process.
If this Inside Sales Executive role sounds like a great fit we would love to hear from you!
Inside Sales Executive in Manchester employer: Citysprint UK Ltd
Contact Detail:
Citysprint UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Executive in Manchester
✨Tip Number 1
Get to know the company inside out! Research CitySprint's values, services, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice your pitch! Prepare a quick introduction about yourself that highlights your experience in telesales and how you can drive revenue growth. Keep it concise and engaging – you want to grab their attention right away!
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at CitySprint. Drop them a message to ask about their experiences and any tips they might have for your interview. It’s all about making those connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at CitySprint!
We think you need these skills to ace Inside Sales Executive in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Executive role. Highlight your experience in telesales and any achievements that demonstrate your ability to drive revenue growth. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Be sure to mention your strong communication skills and experience with CRM systems like Salesforce.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements rather than just duties. Did you exceed your sales targets? Did you successfully upsell to clients? We love numbers, so include them if you can!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at CitySprint!
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've driven revenue growth in previous roles. This will show that you understand the importance of KPIs and can deliver results.
✨Master the Art of Communication
Since this role requires strong verbal and written communication skills, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using a mirror to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Showcase Your CRM Savvy
Familiarise yourself with Salesforce or any CRM system you've used before. Be prepared to discuss how you've leveraged these tools to manage customer relationships and drive sales. Highlighting your tech skills can set you apart from other candidates.
✨Prepare for Objections
Anticipate common objections you might face in sales and think about how you would handle them. During the interview, demonstrate your ability to engage customers and turn objections into opportunities. This shows you're proactive and ready for the challenges of the role.
