At a Glance
- Tasks: Coordinate operations to ensure smooth service delivery and excellent customer experience.
- Company: Join CitySprint, a fast-growing leader in courier services.
- Benefits: Enjoy impressive holiday allowance, birthday leave, and wellness programmes.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Experience in dispatching and strong communication skills required.
The predicted salary is between 24279 - 24279 £ per year.
Location: 6 months contract
Salary: 24,279
Shifts: 25 hours
Hours: 4 on 4 off shift pattern working 23.00 to 08.00
Benefits and perks:
- Impressive holiday allowance that rises in line with your years of service.
- Additional day off for your birthday.
- Death in Service allowance.
- Enhanced Maternity and Paternity leave.
- Complimentary day of annual leave.
- Access to a health and wellness program.
- ‘Medicash Perks at Work’ for high-street discounts and rewards.
- Ride to work scheme.
CitySprint is on a fast track to become the UK’s leading courier services provider. We are looking for an Operations Coordinator who enjoys coordinating the activities and efforts of teams to ensure a streamlined and efficient operation, resulting in excellent service for our customers and colleagues.
Main responsibilities:
- Answer phone lines promptly and professionally.
- Arrange relevant collections, transit routes and deliveries.
- Input event tracking for all bookings and in-transit consignments taken.
- Liaise with both Operations departments and Imports to ensure imports arrive back in line with correct SLA.
- Provide the Customer with updates on all exceptions or issues.
- Request and enter all POD’s from relevant agents.
- Report all discrepancies to Managers.
- Provide quotes when requested to the relevant Customer.
- Monitor the emails for the Service Centre.
- Work with suppliers to deliver a seamless, high-quality Customer Experience.
Ideal candidate will demonstrate:
- Experience in supporting the control with dispatching or allocating vehicles.
- Respect towards people under all circumstances.
- Prompt and appropriate responses to customer and supplier needs.
- Ability to ensure all jobs are collected and delivered within agreed timescales.
- Proactivity in suggesting improvements to service delivery.
- Skilled listening and empathy towards Customers.
- Self-motivation and ability to work with minimum supervision.
If this Operations Coordinator role sounds like you, we want to hear from you! The successful candidate will be required to undergo a DBS check as part of the recruitment process.
Operations Coordinator in Letchworth employer: Citysprint UK Ltd
Citysprint UK Ltd is an excellent employer, offering a supportive work culture that prioritises safety and reliability in every delivery. With generous benefits such as 25 days of annual leave, enhanced parental leave, and health support, employees are encouraged to grow and thrive in their roles while enjoying a balanced work-life schedule in the vibrant Gatwick area.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Letchworth
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Operations Coordinator in Letchworth
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Operations Coordinator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Citysprint UK Ltd. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Citysprint UK Ltd and demonstrate your readiness to engage with their systems right away.
