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- Tasks: Lead a dynamic sales team to achieve targets and drive business growth.
- Company: Join CitySprint, the UK's leading courier service provider, committed to innovation and customer satisfaction.
- Benefits: Enjoy hybrid work, generous holiday allowance, birthday leave, and wellness programmes.
- Why this job: Be part of a fast-paced environment that values your input and fosters personal growth.
- Qualifications: Proven leadership skills, adaptability, and a passion for customer service are essential.
- Other info: A DBS check is required; we value integrity and commitment.
The predicted salary is between 31290 - 42684 £ per year.
Inside Sales Manager | Warwick | Permanent
Location: Hybrid & 4 days in office.
Salary:£31,290 – £42,684(Dependent on experience)
Hours:37.5 hours, Monday to Friday
Benefits and perks:
- Animpressive holiday allowancethat rises in line with your years of service.
- Additional day offfor your birthday so you can celebrate in style.
- Death in Serviceallowance to ensure your loved ones are provided for in the event of tragedy.
- Spend those crucial moments with your new-born baby with ourenhanced Maternity and Paternity leave.
- Complimentary day of annual leaveto cherish unmissable family moments – could be graduation, first day of school.
- Look after your wellbeing with access to ahealth and wellness program.
- Make the most of‘Medicash Perks at Work’– a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
- Ourride to workscheme means you can keep fit while saving money – what’s not to like?
- Travel for cheaper withinterest freeseason ticket loans(available after a years’ service).
Who are we?
CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.
Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!
Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.
This is where YOU come in!
What will I be doing?
Your role will beto maximise performance and deliver against budget for the business. To take ownership of all associated processes, KPI’s and deliverables within the SME day to day function. Ensure that the highest standards are adhered to and in line with the company core values, demonstrating a true customer centric focus by delivering the overall retention and growth targets across your respective team.
Role & Responsbilities within the Inside Sales Manager role:
- Youwill be focused and responsible for delivering against your teams target for new business, retention, portfolio development and appointments set for TMs.
- Youwill ensure that yourteam is appropriately resourced while meeting agreed KPIs and revenue targets, and will act as a support function for your colleagues.
- Youwill be responsible for ensuring adherence to workflow processes, ensuring that all activity is logged within Salesforce.
- Youwill be required to produce analytics for the Account Director and demonstrate adherence to all KPIs. You will also be responsible for securing new business to help support the team achieve targets.
- Manage and review the quality of outbound engagement through regular monitoring ensuring CitySprint brand integrity.
- Verify that all outbound customer engagement standards, maintaining accurate records of activity & communication; across all systems are met.
The key skills needed for the role include:
- Proven ability to quickly learn new applications, processes, and procedures.
- Be adaptable within a fast-paced environment, embracing change for the benefit of Customers and colleagues alike.
- Personable and approachable with absolute focus on Customer and Colleague alike.
- Using leadership skills to encourage, motivate and build team spirit in line with CitySprint Visions & Value.
- Demonstrates effective time management skills and meets deadlines.
- Self-motivation and ambition to succeed.
- Managing a team of executive.
Thesuccessful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
If this Inside Sales Manager sounds like you, we really want to hear from you! Please don’t delay, send us your CV and covering letter outlining why you\’re the best person for the job.
We do not require the assistance of agencies with this vacancy – thank you in advance
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Inside Sales Manager(Sales Team leader) employer: Citysprint UK Ltd
Contact Detail:
Citysprint UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Manager(Sales Team leader)
✨Tip Number 1
Familiarise yourself with CitySprint's core values and customer-centric approach. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've motivated and developed teams in the past. Prepare anecdotes that illustrate your ability to drive performance and meet targets, as this is crucial for the Inside Sales Manager role.
✨Tip Number 3
Research the latest trends in sales management and customer engagement strategies. Being knowledgeable about current best practices will not only impress during interviews but also show your commitment to continuous improvement and adaptability.
✨Tip Number 4
Network with current or former employees of CitySprint on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Inside Sales Manager(Sales Team leader)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Inside Sales Manager role. Focus on your leadership abilities, sales achievements, and any experience with CRM systems like Salesforce.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your background makes you a perfect fit. Use specific examples to demonstrate your ability to meet KPIs and lead a team effectively.
Showcase Your Adaptability: Since the role requires adaptability in a fast-paced environment, include examples in your application that showcase how you've successfully navigated change and embraced new processes in previous positions.
Highlight Customer-Centric Focus: Emphasise your commitment to customer satisfaction in both your CV and cover letter. Provide examples of how you've maintained high standards of customer engagement and contributed to retention and growth targets.
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Numbers
As an Inside Sales Manager, you'll be expected to deliver against KPIs and revenue targets. Be prepared to discuss your past achievements in sales metrics and how you plan to achieve similar results at CitySprint.
✨Demonstrate Leadership Skills
Showcase your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered a positive team spirit and encouraged performance.
✨Familiarise Yourself with Salesforce
Since you'll need to log all activities within Salesforce, it’s crucial to demonstrate your proficiency with this tool. If you have experience with similar CRM systems, be ready to discuss that as well.
✨Emphasise Customer Centricity
CitySprint values a customer-centric approach. Prepare to discuss how you've prioritised customer needs in your previous roles and how you plan to maintain high standards of customer engagement.