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- Tasks: Lead and inspire a team to achieve operational excellence and drive business growth.
- Company: Join CitySprint, the UK's leading courier service provider with a focus on innovation.
- Benefits: Enjoy generous holiday allowance, birthday leave, and wellness programmes.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Proven experience in site management and financial growth.
- Other info: Opportunity for career advancement in a fast-paced, supportive culture.
The predicted salary is between 47000 - 65000 £ per year.
Location: Absolutely London
Salary: £55,000-£62,000
Hours: 40 hours, Monday to Friday
Benefits and perks:
- An impressive holiday allowance that rises in line with your years of service.
- Additional day off for your birthday.
- Death in Service allowance.
- Enhanced Maternity and Paternity leave.
- Complimentary day of annual leave for family moments.
- Access to a health and wellness program.
- ‘Medicash Perks at Work’ for high-street discounts and rewards.
- Ride to work scheme.
Who are we?
CitySprint is on a fast track to become the UK’s leading courier services provider. We invest in our people, service offering, and customer proposition to be more intuitive, capable, and responsive to our customers’ needs.
What will I be doing?
You will support the Head of Same Day Operations to deliver a ‘Best in Business’, ‘Operational Excellence’ and ‘Partner of Choice’ business unit/region while delivering all financial, commercial and people targets. You will own the operational and commercial success of your Service Centre by creating an environment that champions customer experience through continuous improvement and innovation.
Main responsibilities:
- Lead, manage and inspire within your Service Centre.
- Deliver all business key strategic objectives and continued growth of your site's revenue and profits.
- Support in the delivery of business goals, growth, SLA and GM performance.
- Manage and engage couriers by implementing the business's strategic approach to courier management.
- Ensure all Service Centres are safe, compliant and achieve internal standards.
Skills needed for a General Manager:
- Previous success of managing a site/regional P&A to increase EBITDA, revenue and margin growth.
- Experience of identifying and targeting new opportunities for growth.
- Proficiency in creating, analysing and disseminating operational reports.
- Strong relationship management with customers and teams.
- Ability to manage multiple assignments simultaneously.
- Effective time management skills.
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
If this General Manager sounds like you, we want to hear from you! Please send us your CV and covering letter outlining why you’re the best person for the job.
General Manager employer: Citysprint UK Ltd
Contact Detail:
Citysprint UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that General Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the CitySprint team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills effectively when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your previous successes in managing sites and driving revenue growth, as these are key for us at CitySprint.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and improved operational processes in the past.
Showcase Your Leadership Skills: We want to see your leadership style! Include details about how you've inspired and managed teams, and how you’ve created a culture of success in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your ability to manage budgets and increase EBITDA. Brush up on your financial metrics and be ready to discuss how you've successfully managed revenue growth in previous roles.
✨Showcase Leadership Skills
This role requires strong leadership to inspire your team. Prepare examples of how you've led teams to success, focusing on your mentoring and development strategies that foster a culture of pride and accountability.
✨Understand the Business
Familiarise yourself with CitySprint's values and operational goals. Be prepared to discuss how you can contribute to their mission of becoming the UK's leading courier service provider and how your experience aligns with their strategic objectives.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific challenges, such as improving customer retention or managing operational efficiencies. Think through past experiences where you've successfully navigated similar situations and be ready to share those stories.
