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- Tasks: Join our team as a Credit Controller, managing customer cash collections and resolving payment issues.
- Company: CitySprint is a dynamic company focused on efficient delivery solutions and customer satisfaction.
- Benefits: Enjoy impressive holiday allowances, birthday leave, wellness programs, and discounts through Medicash Perks.
- Why this job: Be part of a supportive team, gain autonomy with your own portfolio, and develop your skills.
- Qualifications: Experience in credit control, strong communication skills, and good Excel knowledge are essential.
- Other info: A DBS check is required for this role; we value integrity and security.
The predicted salary is between 25000 - 35000 £ per year.
Credit Controller | Redhill | Permanent
Salary: £29,400
Hours: 37.5 hours, Monday to Friday
Benefits and perks:
- An impressive holiday allowance that rises in line with your years of service.
- Additional day off for your birthday so you can celebrate in style.
- Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
- Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
- Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school or moving home.
- Look after your wellbeing with access to a health and wellness program.
- Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
- Our ride to work scheme means you can keep fit while saving money – what’s not to like?!
- Travel for cheaper with interest-free season ticket loans (available after a year’s service).
This is where YOU come in!
We are looking to recruit a Credit Controller to join our team in Redhill.
As a Credit Controller, your role is to support the Credit Control Team Leader to ensure customer cash collections within your designated account portfolio are efficiently maintained and accurately processed in line with agreed terms and business KPI’s to ensure the senior team delivers business cash collection targets.
As a successful Credit Controller, you will positively contribute to the success of the Credit Control team within your specific business remit. You will be responsible for resolving problems related to invoice payments and proactively escalating and reporting outstanding issues or highlighting potential debtor problems. You will have autonomy through a designated portfolio of customer accounts.
Skills needed for a Credit Controller role:
- Good understanding of credit control processes in a high volume environment.
- Clear knowledge of Accounting practices, specifically Credit Control.
- Strong verbal & written communication skills, with excellent attention to detail.
- Ability to effectively collaborate with both internal and external customers to reach mutually agreeable outcomes – whilst always putting CitySprint’s brand first.
- Proactively reviews and monitors ways of working to ensure best practice and streamline processes to maximize efficiency.
- Demonstrates a desire to learn and develop.
- Experience of managing Credit Control within a dedicated customer portfolio.
- Competent organizer with the ability to work to deadlines.
- Good Excel knowledge.
- Empathy with customers and colleagues.
If this Credit Controller role sounds like you, we really want to hear from you!
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
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Credit Controller employer: Citysprint UK Ltd
Contact Detail:
Citysprint UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific credit control processes and accounting practices mentioned in the job description. This will not only help you understand the role better but also allow you to speak confidently about your knowledge during the interview.
✨Tip Number 2
Highlight your experience in managing a dedicated customer portfolio. Be prepared to discuss specific examples of how you've successfully resolved invoice payment issues or improved cash collection processes in your previous roles.
✨Tip Number 3
Demonstrate your strong communication skills by preparing to share instances where you've effectively collaborated with both internal teams and external customers. This will show that you can maintain positive relationships while achieving business goals.
✨Tip Number 4
Since the role emphasizes a desire to learn and develop, think of ways you've proactively sought out professional development opportunities in the past. This could include courses, workshops, or even self-study related to credit control or accounting.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and skills required for the Credit Controller position. Tailor your application to highlight your relevant experience in credit control processes and accounting practices.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience managing credit control within a dedicated customer portfolio. Provide specific examples of how you've successfully resolved invoice payment issues or improved cash collection processes.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful collaboration with internal and external customers.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific requirements mentioned in the job description. Mention your attention to detail, organizational skills, and any relevant software knowledge, such as Excel, to demonstrate your fit for the role.
How to prepare for a job interview at Citysprint UK Ltd
✨Show Your Understanding of Credit Control
Make sure to demonstrate your knowledge of credit control processes during the interview. Be prepared to discuss your experience in managing customer portfolios and how you've successfully handled invoice payments in the past.
✨Highlight Your Communication Skills
Since strong verbal and written communication skills are essential for this role, be ready to provide examples of how you've effectively collaborated with both internal teams and external customers to resolve issues.
✨Demonstrate Attention to Detail
Attention to detail is crucial in a Credit Controller position. Bring up specific instances where your meticulous nature helped prevent errors or improved processes, showcasing your ability to maintain accuracy in high-volume environments.
✨Express Your Willingness to Learn
Show enthusiasm for personal development and learning new skills. Discuss any relevant training or courses you've taken that relate to credit control or accounting practices, as this will reflect your commitment to growth within the role.
