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- Tasks: Manage courier resources and ensure efficient operations in a dynamic environment.
- Company: Join CitySprint, a leading courier service provider in the UK.
- Benefits: Enjoy 25 days holiday, birthday off, and health perks.
- Why this job: Be part of a fast-growing team making a real impact in logistics.
- Qualifications: Experience in transport industry and strong organisational skills required.
- Other info: Opportunity for career growth and a supportive work culture.
The predicted salary is between 27572 - 27572 £ per year.
Location: Bristol
Salary: £27,572
Hours: 40 Hours per week
Shifts: Monday to Friday, alternating weekly shifts between 7am starts and 7pm finishes.
Benefits and perks:
- An impressive holiday allowance of 25 days.
- Additional day off for your birthday.
- Death in Service allowance.
- Enhanced Maternity and Paternity leave.
- Complimentary day of annual leave for family moments.
- Access to a health and wellness program.
- Discounts and rewards through 'Medicash Perks at Work'.
- Ride to work scheme.
CitySprint is on a fast track to become the UK’s leading courier services provider. We are looking to recruit an Operations Controller to join our team in Bristol.
As an Operations Controller, you will manage all day-to-day courier resources to maximise efficiencies across the network, adhering to customer SLAs and Health and Safety parameters. You will support the Service Centre Manager in creating a KPI-driven environment focused on service and revenue.
Main responsibilities:
- Direct communications relating to designated courier workload courteously and efficiently.
- Monitor jobs through to POD and completion, prioritising platinum customers.
- Implement and maintain Service Level Agreements.
- Proactively keep clients and colleagues informed of any delays or issues.
- Ensure fleet size is sufficient to service clients, particularly during peak periods.
- Support the onboarding of all couriers, ensuring compliance with business regulations.
Key skills required:
- Managing and exceeding customer expectations.
- Acting on your own initiative without constant supervision.
- Ability to communicate clearly with clients, couriers, and suppliers.
- Being highly organised.
- Previous transport industry experience.
- Solid geographical knowledge.
- Excellent punctuality and attendance.
- Computer literate.
The successful candidate will be required to undergo a DBS check as part of the recruitment process.
If this Operations Controller role sounds like a great fit we would love to hear from you!
Operations Controller(Transport Controller) in Bristol employer: Citysprint UK Ltd
Contact Detail:
Citysprint UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller(Transport Controller) in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at CitySprint. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CitySprint’s values and recent achievements. Show us you’re not just another candidate but someone who genuinely cares about our mission and can contribute to our growth.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you’d handle real-life scenarios as an Operations Controller. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the CitySprint family.
We think you need these skills to ace Operations Controller(Transport Controller) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Controller role. Highlight your experience in managing resources and exceeding customer expectations, as these are key for us at CitySprint.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the transport industry and how you can contribute to our team. Use specific examples from your past roles that demonstrate your organisational skills and ability to communicate effectively.
Showcase Relevant Experience: Don’t forget to mention any previous transport industry experience you have. We want to see how your background aligns with the responsibilities of the Operations Controller position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Citysprint UK Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Controller inside out. Familiarise yourself with the key responsibilities like managing courier resources and adhering to SLAs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in the transport industry. Highlight specific examples where you've managed resources effectively or exceeded customer expectations. This will demonstrate your capability to handle the demands of the role and align with the company's vision.
✨Communicate Clearly
Since the role involves direct communication with clients and couriers, practice articulating your thoughts clearly. During the interview, focus on being professional and courteous, as this reflects how you would interact in the job. Good communication skills can set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the Operations Controller might face. This shows that you're not just interested in the job but also in how you can contribute to the team's success and the company's growth.