At a Glance
- Tasks: Lead and expand the FM and reactive maintenance division while managing client relationships.
- Company: Join a respected M&E contractor with over 70 years of success.
- Benefits: Competitive salary, vehicle, 25 days holiday, laptop, phone, pension, and more.
- Other info: Shape your own department and enjoy long-term career growth.
- Why this job: Fast-track your career to a Director role in just 2+ years!
- Qualifications: Experience in FM, maintenance operations, and strong client-facing skills.
The predicted salary is between 72500 - 72500 € per year.
Northamptonshire / Midlands & Home Counties
£65,000 - £80,000 Basic + Progression to a Director role + Vehicle + 25 days holiday + Expenses + Laptop + Phone + Pension + MORE
Looking for a clear path of a Director's title? Join a long-established and highly respected M&E contractor with over 70 years of success delivering reactive maintenance, breakdown response and maintenance frameworks across the Midlands and surrounding counties. Due to continued growth, they’re now looking to appoint a commercially driven Head of FM & Reactive Maintenance to lead, develop, and expand their service division, with a clear pathway into a Director-level position over the next 2+ years.
This is a genuine opportunity for someone who wants more than just an operational management role. The business is looking for an ambitious individual capable of growing a department, developing client relationships, securing new work and helping shape the long-term future of the division.
The Opportunity
You’ll take ownership of the reactive maintenance and FM side of the business, managing the full process from client engagement and estimating through to operational delivery and growth strategy. The role will suit someone who enjoys building relationships, identifying opportunities, improving processes, and developing a profitable service department.
Key Responsibilities
- Developing and growing the FM/reactive maintenance division
- Meeting clients and securing new business opportunities
- Estimating and pricing reactive maintenance and small works
- Managing operational delivery from enquiry through to completion
- Overseeing engineers, subcontractors, and service processes
- Building long-term client relationships and frameworks
- Supporting strategic growth plans alongside senior leadership
What They’re Looking For
- Strong background within FM, building services, M&E maintenance, or reactive works
- Experience managing maintenance operations or service contracts
- Commercially aware and confident in client-facing environments
- Ability to estimate and manage works/projects
- Existing industry relationships/network highly advantageous
- Ambitious individual looking to progress into a senior leadership/directorship position
Why Join?
- Genuine opportunity to step into a Director role within 2+ years
- Established business with an excellent reputation and repeat client base
- Opportunity to shape and grow your own department
- Autonomy, support, and long-term career progression
- Competitive salary/package available depending on experience and client network
This would suit someone currently operating as a Service Manager, FM Manager, Contracts Manager, Maintenance Manager, or Head of Department looking for a bigger platform and long-term progression opportunity.
For a confidential discussion please call Emily on (phone number removed) and click to apply!
STARTDATE 22/05/2026
Head of FM & Maintenance employer: Cityscape Recruitment
Join a long-established and highly respected M&E contractor in Northamptonshire, where you will not only lead the FM & Reactive Maintenance division but also have a clear pathway to a Director role within two years. With a strong focus on employee growth, competitive benefits including 25 days holiday, a vehicle, and a supportive work culture, this company offers an exceptional environment for ambitious individuals looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of FM & Maintenance
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to people in your field. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers. Plus, it’s a great way to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of FM & Maintenance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of FM & Reactive Maintenance role. Highlight your background in FM, building services, and any relevant management experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your ambitions and how you plan to grow the FM division, showing us your passion for the industry.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's securing new business or improving processes, we want to see how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Cityscape Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of FM and reactive maintenance. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with managing operations, client engagement, and growth strategies.
✨Showcase Your Ambition
This role is all about progression into a Director position, so don’t shy away from expressing your career aspirations. Share examples of how you've taken initiative in previous roles and how you plan to grow the department and secure new business.
✨Build Relationships
Since the job involves developing long-term client relationships, prepare to discuss your approach to client engagement. Have specific examples ready that demonstrate your ability to build rapport and trust with clients and stakeholders.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company’s growth plans, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
