Cityscape Recruitment is recruiting on behalf of a leading PLC housebuilder for a Customer Relations Manager on a 12-month fixed-term contract. The role is hybrid and focuses on delivering exceptional customer journeys from handover through warranty, leading a team of Customer Service Coordinators.
You will report to the Head of Customer Care, drive continuous improvement, monitor KPIs and ensure compliant, high-quality service across departments.
#J-18808-LjbffrCustomer Care Manager – New Homes (Hybrid, 12m) employer: Cityscape Recruitment
Cityscape Recruitment is an excellent employer, offering a dynamic work culture that values collaboration and innovation in the construction sector. Located in St Albans, employees benefit from a competitive salary, car allowance, and annual bonuses, alongside ample opportunities for professional growth and development within a supportive team environment. Join us to be part of exciting projects across London, where your expertise will be recognised and rewarded.
