Receptionist

Receptionist

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Receptionist, handling calls, greeting clients, and keeping our studio running smoothly.
  • Company: Cityscape is a welcoming family-oriented studio located in the heart of London.
  • Benefits: Enjoy perks like private health insurance, free yoga sessions, and a hybrid work environment.
  • Why this job: Be at the heart of our studio culture, making connections and contributing to a vibrant workplace.
  • Qualifications: 1-2 years of receptionist or PA experience, with a professional attitude and attention to detail.
  • Other info: Centrally located office with after-work social events and opportunities for personal growth.

The predicted salary is between 24000 - 36000 £ per year.

Job Details

Full time (Monday-Friday)

Must be available immediately

We are looking for a bright individual to join our Studio Manager in the smooth running of Cityscape. You will have a myriad of reception and administration tasks to keep you busy – and you will be expected to be able to juggle a few tasks at once. An excellent phone manner and presentation is essential to the role.

Cityscape is a family, and our Reception team is at the heart of that. The Reception is the first point of contact for every guest, and we treat every guest, whether they are a client or the postman, as a member of the family and welcome them accordingly.

We also sublet part of our studio to three small companies who are working within our industry, and our Reception team look after their clients, meetings and other small tasks as well.

If you think this sounds like it could be you, please read on…

Roles and Responsibilities

Roles and responsibilities include but are not limited to…

General Reception

Answering phone calls, transferring/announcing calls

Meeting and greeting clients in Reception – making them welcome and offering refreshments

Tending to clients in meeting rooms and break out spaces – offering refreshments

Maintaining a high standard of studio cleanliness, meeting rooms, kitchen and sometimes other desks

Post and packages

Ordering cabs and couriers

Ad-hoc errands

Fridge re-stocks and clear out

Ordering stationery, weekly food, bottled water and any other ad hoc orders

Staff expense processing

Assisting other teams with ad-hoc requests such as proofreading, client invitations and external meeting room spaces

Scanning confidential documents

Studio and Facilities

Covering facilities and maintenance in Studio Managers absence

Liaising with workmen/delivery people

Maintaining security and health and safety procedures

Set up for meetings and internal events

Assist Studio Manager with booking and organising social events; Christmas party, summer party, birthdays, tea breaks, leaving drinks etc, and booking client lunches/dinners

Miscellaneous

Assisting with social media content

Assisting with weekly fire alarm tests

Assisting with travel bookings for Senior Management

Required Experience

Experience as either a Receptionist or PA (1-2 years desirable)

Professional attitude and welcoming personality

Responsible and trustworthy

Attention to detail on all tasks; from administrative duties to office tidiness

Good spelling, literacy and numeracy skills

Good time management and timekeeping

Emergency First Aid certificate and Fire Marshal certificate considered a bonus

Creative interests outside of work considered a bonus

Essential Skills

Proficient knowledge of Google and Microsoft Office suites

Experience processing expenses and finance administration a bonus

Company benefits

️ Centrally located office in London Bridge, moments away from mainline and tube stations

After-work social events

Private health insurance after successful probation

Free yoga sessions with More Yoga

Cycle to work scheme, with secure cycle storage and showers

Travel card loans after successful probation

Hybrid work environment

️ Pension scheme

☮️ Access to Headspace wellbeing app

Happy Hour on Fridays

️ 20 days annual leave + public holidays, increasing to 23 after 5 years service

How to Apply

If you are interested please send a PDF CV and introductory email to with the email subject “Receptionist 2024” .

Receptionist employer: Cityscape Digital

At Cityscape, we pride ourselves on being a family-oriented workplace where our Reception team plays a vital role in creating a welcoming atmosphere for all guests. Located in the heart of London Bridge, we offer a vibrant work culture with numerous employee benefits, including private health insurance, free yoga sessions, and a hybrid work environment. Join us for after-work social events and enjoy opportunities for personal growth while contributing to a supportive and dynamic team.
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Contact Detail:

Cityscape Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

Tip Number 1

Make sure to showcase your excellent phone manner during the interview. Practice answering common phone call scenarios with a friendly and professional tone, as this is crucial for the Receptionist role.

Tip Number 2

Demonstrate your multitasking abilities by preparing examples of how you've successfully managed multiple tasks in previous roles. This will show that you can handle the busy environment at Cityscape.

Tip Number 3

Familiarize yourself with the company culture at Cityscape. Since they emphasize treating every guest like family, think of ways you can convey warmth and hospitality during your interactions.

Tip Number 4

Highlight any experience you have with social media or event planning. Since assisting with social media content and organizing events is part of the role, showing your creativity in these areas can set you apart.

We think you need these skills to ace Receptionist

Excellent Phone Manner
Strong Presentation Skills
Multitasking Abilities
Customer Service Orientation
Attention to Detail
Time Management
Proficient in Google and Microsoft Office Suites
Basic Financial Administration
Good Spelling, Literacy, and Numeracy Skills
Professional Attitude
Trustworthiness
Ability to Maintain Cleanliness and Organization
Event Planning Skills
Communication Skills
Emergency First Aid Knowledge
Fire Marshal Certification (Bonus)
Creative Interests (Bonus)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Receptionist or PA. Emphasize your professional attitude, attention to detail, and any creative interests that align with the company culture.

Craft a Strong Introductory Email: In your introductory email, express your enthusiasm for the role and briefly outline why you would be a great fit for the team. Mention your availability and any relevant skills that match the job description.

Use the Right Subject Line: Follow the application instructions carefully by using the specified email subject line 'Receptionist 2024'. This shows attention to detail and ensures your application is easily identifiable.

Proofread Your Application: Before sending your CV and email, double-check for any spelling or grammatical errors. A polished application reflects your professionalism and good literacy skills, which are essential for this role.

How to prepare for a job interview at Cityscape Digital

Show Your Warmth

As a receptionist, your phone manner and presentation are crucial. Practice a friendly and welcoming tone when answering calls or greeting guests. Remember, you are the first point of contact, so make a great impression!

Demonstrate Multitasking Skills

The role requires juggling multiple tasks at once. Be prepared to discuss examples from your past experience where you successfully managed several responsibilities simultaneously. This will show that you can handle the dynamic environment at Cityscape.

Highlight Attention to Detail

Attention to detail is essential in this role. Bring up specific instances where your meticulous nature helped avoid mistakes or improved efficiency. This could relate to administrative duties or maintaining office tidiness.

Express Your Team Spirit

Cityscape values a family-like atmosphere. Share experiences that demonstrate your ability to work well within a team and support colleagues. Mention any involvement in organizing social events or assisting others, as this aligns with the company culture.

Receptionist
Cityscape Digital
C
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