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- Tasks: Support Account Executives and Managers in maintaining client relationships and developing team skills.
- Company: Join a fast-growing Lloyd’s broker with a vibrant team culture in the heart of the City.
- Benefits: Enjoy competitive salary, generous holiday allowance, and flexible benefits tailored to your needs.
- Why this job: Make a real impact in the insurance industry while growing your career in a supportive environment.
- Qualifications: Three years of Wholesale Property & Casualty experience required.
- Other info: Be part of a diverse team committed to sustainability and community support.
The predicted salary is between 36000 - 60000 £ per year.
Citynet is a Lloyd’s broker specialising in the placement of commercial business into the London market. We are a leading supplier of specialist products and services to insurance intermediaries including liability, motor fleet, property, and professional indemnity. We pride ourselves on acting with integrity, honesty, and transparency.
Located in the heart of the City, our company is fast-growing and fast-paced with a vibrant team. Understanding and helping our clients is of the utmost importance to us, therefore, our approach ensures that we attract the most talented professionals to work with us and create an environment where our clients and our team all thrive. Citynet is part of PIB Group, which means that we can enjoy the strength and leverage that come with being part of a larger group for the benefit of our people as well as our customers.
The Role
The Account Handler will work within a team comprising of Account Executives, Account Manager, Senior Account Handlers, Account Handlers, and Trainee Handlers.
Key Responsibilities
- To support the Account Executives in maintaining positive Client relationships
- Support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup
- Support/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives.
- Attends and contributes to internal Technical Meetings
- Looks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards
- To provide accurate and effective support to the Execs and the Team
- Assist with the development of new business and the existing portfolio of agents
- Contribute to the analysis of Client data for presentation to Insurers
- Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements
- Liaise with agents and prepare/populate MRC with appropriate information
- Prepare MRC and supporting documentation in accordance with templates and MRC requirements using Websure
- Ensure accurate completion of Websure data fields
- Oversee and approve client documentation prior to obtaining authorised signatories
- Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices
- Oversee and approve client documentation
- Undertake Account Handling responsibilities and liaison with agents as may be required
- Explanation of the scope of cover and the terms and conditions of the policy to agents as appropriate
- Negotiate and liaise with Underwriters in placing risks as required
- Maintain a high level of Client Service generally and foster / maintain good relationships
Experience
Three years Wholesale Property & Casualty experience.
Further Information
As well as a competitive salary we offer the following benefits –
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts includinga kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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Account Handler - P&C employer: Citynet Underwriting Services
Contact Detail:
Citynet Underwriting Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - P&C
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with brokers or have experience in Property & Casualty. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the London market and the specific products Citynet offers. Show us you understand the role and how you can contribute to maintaining those positive client relationships.
✨Tip Number 3
Practice your negotiation skills! As an Account Handler, you'll need to liaise with underwriters and agents. Role-play scenarios with friends or mentors to build your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account Handler - P&C
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Handler role. Highlight your experience in Wholesale Property & Casualty and any relevant skills that align with our values of integrity and transparency.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about joining Citynet. Share specific examples of how you've maintained positive client relationships or contributed to team success in previous roles.
Showcase Your Team Spirit: We love a collaborative environment! Mention any experiences where you’ve worked closely with others, especially in training or supporting colleagues, as this is key for the Account Handler position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Citynet Underwriting Services
✨Know Your Stuff
Make sure you brush up on your knowledge of the Property & Casualty sector. Familiarise yourself with the latest trends, regulations, and key players in the market. This will not only show your enthusiasm for the role but also demonstrate that you can hit the ground running.
✨Showcase Your Team Spirit
Since the role involves working closely with Account Executives and Managers, be prepared to discuss your experience in team settings. Share examples of how you've contributed to team success and supported colleagues in achieving their goals. Citynet values collaboration, so let that shine through!
✨Client Relationships Matter
Highlight your experience in maintaining positive client relationships. Be ready to discuss specific instances where you’ve gone above and beyond to ensure client satisfaction. This is crucial for the Account Handler role, so make it a focal point in your interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the company culture, opportunities for professional development, or how the team measures success. It shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
