At a Glance
- Tasks: Support crew training plans and create efficient rosters for CityJet's operations.
- Company: Join CityJet, a dynamic airline with a focus on teamwork and collaboration.
- Benefits: Enjoy discounted airline travel, pension, and employee assistance programmes.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Be at the heart of aviation operations, making a real impact from day one.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office; aviation interest is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring a Crew Resource Optimiser to join CityJet’s Flight Operations Department. The Role is based in Luton and reports to the Crew Planning Manager. You will support the planning and delivery of the crew training plan, production of efficient, compliant and robust crew rosters, and management of crew leave schemes across the entire CityJet network.
Duties & Responsibilities
- Plot all initial and recurrent crew training requirements for instructors and training candidates.
- Deliver Optimised Crew Training plan that balances operational resiliency with timely delivery of qualified crew.
- Work closely with CityJet Crew Control and Pre-Ops teams to ensure any training disruption is recovered in a timely manner.
- Ensure that all classroom and simulator time is booked as required.
- Monitor training plan schedules against agreed timelines and KPIs.
- Provide regular and timely feedback to the Crew Planning manager on issues/progress.
- Ensure that training records are updated and maintained within all relevant systems.
- Monitor SABRE system to ensure that all crew are operating with all necessary qualifications.
- Liaise with external training providers ensuring the company's training demands are met.
- Use the Sabre system rostering optimizers to build fair, efficient & safe rosters to industry leading standards.
- Ensure that rosters adhere to all regulations, crew agreements and FRMS policies.
- Identify “choke points” in the roster period and propose solutions to increase efficiencies.
- Ensure sufficient standby coverage is planned for the company to meet operational demands.
- Continually analyse the CityJet flying program for potential adjustments that could improve crew pairing efficiency.
- Provide regular feedback to the Crew Planning manager on any potential changes.
- Identify and contribute to process improvements to ensure the maximum benefits of all systems are realised.
- Produce and review data to support continuous improvement and development of the Crew training and scheduling plans.
- Plan and deliver all crew leave/vacation in line with current crew agreements.
Qualifications / Skills / Competencies
- Proficient in Microsoft Office/Excel.
- Excellent people management skills.
- Excellent communication and interpersonal skills.
- Excellent organisational skills.
- High degree of flexibility.
- Understanding of FTL and Training Requirements are desirable but not essential.
- Operational Experience of working on crew training requirements is desirable but not essential.
- Good working knowledge of aviation computer systems is desirable but not essential.
- General interest in aviation.
Why Join Us?
This role places you at the centre of the action. Your teamwork, coordination and decision-making help keep flights moving and passengers flying. You’ll join a supportive team that values communication, trust and collaboration — with plenty of variety and responsibility from day one.
Benefits
- Heavily discounted airline travel (with ID tickets) after 6 months of employment.
- Pension.
- Access to EAP.
- Death in Service.
How to apply
Candidates are invited to apply by submitting their CV and cover letter. The closing date for applications is 19th June 2026. We review applications on an ongoing basis, so early applications are encouraged.
Crew Resource Optimiser in Watford employer: CityJet
CityJet is an exceptional employer that offers a dynamic work environment in Luton, where teamwork and collaboration are at the heart of our operations. As a Crew Resource Optimiser, you will benefit from heavily discounted airline travel after just six months, alongside a supportive culture that prioritises communication and employee growth. With opportunities for continuous improvement and a focus on operational excellence, CityJet is committed to providing a rewarding career path for those passionate about aviation.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Resource Optimiser in Watford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CityJet on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CityJet’s operations and think about how your skills as a Crew Resource Optimiser can make a difference. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your thoughts clearly and confidently when it’s your turn in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds.
We think you need these skills to ace Crew Resource Optimiser in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Crew Resource Optimiser role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office/Excel and any experience with aviation systems. We’re looking for someone who can hit the ground running, so highlight those skills that make you a great fit!
Apply Early:We review applications on an ongoing basis, so the sooner you apply, the better! Head over to our website and submit your application – we can’t wait to hear from you!
How to prepare for a job interview at CityJet
✨Know Your Stuff
Make sure you understand the role of a Crew Resource Optimiser inside out. Familiarise yourself with crew training requirements, roster management, and the SABRE system. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your People Skills
Since this role involves liaising with various teams and external providers, highlight your communication and interpersonal skills. Prepare examples of how you've successfully worked in a team or resolved conflicts in the past. This will demonstrate your ability to collaborate effectively.
✨Be Ready for Problem-Solving
Think about potential 'choke points' in crew scheduling and come prepared with solutions. Showing that you can identify issues and propose improvements will impress the interviewers and show that you’re proactive in your approach.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s crew training plans and operational challenges. This not only shows your interest in the role but also gives you insight into what the job entails. It’s a great way to engage with the interviewers and leave a lasting impression.
